Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Questions & Answers

Your price for this item is $2,299.99
Page Showing 41-52 of 52 questions
  • QuestionCan this be installed under an existing gas cooktop

    Asked by Bigal22.

    • Answer Hi Bigal22 - Model JTS5000SNSS is approved for installation below select GE cooktops. Check this document for approved product pairings: https://www.geappliances.com/content/migrated-assets/downloads/cooktop-wall-oven-approved-installation-guide.pdf - Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionIs the surface "fingerprint resistant?"

    Asked by gcat.

    • Answer Hello Gcat - We appreciate your interest in the wall oven JTS5000SNSS and we are happy to help! This model stainless steel finish is not fingerprint resistant. Thanks for checking! Olga

      Answered by GE Answers

  • QuestionCan this oven keep warm 145-175? It looks like it does not come with rolling racks? Can I purchase one for this oven?

    Asked by Nana.

    • Answer Hello Nana - Thank you for reaching out about this wonderful wall oven. We are happy to help. This oven features a warm mode that heats up to approximately 175-180 degrees to keep cooked foods hot and ready to serve for up to 3 hours. This oven does come with a rolling rack, making the load and unload process a breeze. Please let us know if you have any more questions. - JB

      Answered by GE Answers

  • QuestionDoes the oven come in black stainless? Is the black slate similar to black stainless?

    Asked by Suzieq.

    • Answer Hi Suzieq - Thanks for your interest in GE Model # JTS5000FNDS! This model is not available in Black Stainless. We currently offer GE Profile™ 30" Smart Built-In Convection Single Wall Oven PTS9000BNTS (Black Stainless) and GE Profile™ 30" Smart Built-In Convection Single Wall Oven PTS7000BNTS (Black Stainless). Black Slate is a distinctive charcoal color with a matte finish. Black Stainless is sleek and shiny. Explore our Premium Finishes at https://www.geappliances.com/ge/appliance-finish-trends.htm - We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionI am seeking an oven to replace a Samsung 30" Single Electric True Convection model NV51K6650SS and am surprised that 30 inches is not so simple. Will this GE 30 inch oven fit in the space that the Samsung occupies as a successful replacement option?

    Asked by TSO.

    • Answer Hi TSO - Thanks for considering our GE® 30" Smart Built-In Convection Single Wall Oven JTS5000SNSS! A standard 30" wide cabinet is required. We suggest to confirm the dimension with Samsung for model NV51K6650SS (An online source indicates Cutout Width: 28 1/2 Inch; Cutout Depth: 23 1/2 Inch; Cutout Height: 27 1/4 Inch). Or, take a look at the following link- "Measuring for a New Wall Oven": https://www.geappliances.com/ge/wall-oven/wall-oven-installation-guide.htm - JTS5000SNSS requires the following cutout: 28-5/8W x 27-5/16H x 23-1/2D. We suggest viewing the Quick Specs document at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JTS5000DN_BN_EN_FN_SN_R2_19.pdf - FIT GUARANTEE: Replacing a similar wall oven from GE Appliances or another brand? GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionDoes this oven come with a broiler pan?

    Asked by KarenO.

    • Answer Hi KarenO - Thanks for viewing our GE Model JTS5000DNBB! A broiler pan is not included with the wall oven. Starting Jan 1, 2007, broiler pans, grids, and roasting racks are not shipped with our cooking products. GE Appliances offers a variety of accessories to improve your cooking and maintenance experiences! Take a look at page 27 of the Use and Care Guide- Accessories: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000254-1.pdf - Also, take a look at the following link- BROILER PAN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18398 - Accessories can be purchased online at GEApplianceParts.com. Keep in touch! Sue

      Answered by GE Answers

  • QuestionDoes it broil

    Asked by Anonymous.

    • Answer Hello. Thank you for your interest in the GE® 30" Smart Built-In Convection Single Wall Oven JTS5000SNSS; we are happy to help! Yes, this model has the Broil Hi/Lo cooking mode. We are glad you checked! Olga

      Answered by GE Answers

  • QuestionWhat is the difference between the 5000 series and the 3000 series GE OVEN? Other than price!

    Asked by Howie.

    • Answer Hi Howie - Thanks for your interest! JTS5000SNSS is a True European Convection Oven. Achieve faster and more even results with a convection fan and third heating element that circulates air for more efficient cooking. In addition to Thermal Bake and Broil, it offers Convection Bake, Convection Bake Multi-Rack and Convection Roast cooking modes. Play Video: https://www.youtube.com/embed/XojXLluuIaQ?rel=0 - It also offers 1 Self-Clean Roller Rack, Temperature Probe, 2 Halogen Interior Oven Lights (vs 1) and Hidden Backlit LCD Control. Easily read and operate a bright display that shows the clock when not in use and illuminates controls when you’re ready to cook. Play Video: https://www.youtube.com/embed/NqIxXnCvk0I?rel=0 - Keep in touch! Sue

      Answered by GE Answers

  • QuestionCan GE Model CEP90361NBB (Cafe Cooltop) be installed above this oven in a standard oven cabinet? The GE list of compatible models did not include their Cafe series.

    Asked by Mike.

    • Answer The answer is yes it can. I called GE directly and advised based on specs this model is compatible. Answered my own question.

      Answered by Anonymous

  • QuestionCan I get a cut sheet for this oven in advance of its delivery?

    Asked by Aaron.

    • Answer Hey there, Thanks so much for being a part of the GE family. We're happy to provide you with the specs sheet. It will be in the following link. https://files.bbystatic.com/oUKCwxMjaFzrDe%2BIGuw0ig%3D%3D/44ce2c9f-5a39-4ac4-9f82-6a142debd737.pdf. Congratulations on your new oven! We hope you enjoy it! Mike@GEA

      Answered by GE Answers

  • QuestionWhat is the electrical connection. I see a cable with 3 wires coming from it.

    Asked by Anonymous.

    • Answer Hi there, thanks for reaching out! If you're needing instructions on how to connect your unit, you can see pages 5-7 for steps on how to do so. If you run into issues, we'd recommend reaching out to your dealer to see if they are able to install it for you. Hope this helps and that you're staying safe. -Michael@GEA

      Answered by GE Answers