Questions & Answers

Q: Questiondo I have to have a vent over it for this stove? Does free shipping mean installed too. ?

Asked 4 years ago by Sam.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - Stainless Steel

• A:Answer I have one because when food is cooking the fumes and everything get sucked up.

  Answered 3 years ago by Artie

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Q: Questionhow to get the 220 volt range cord?

Asked 5 years ago by shirl.

• A:Answer Hello - Thanks for your question; we are happy to help! Power cords for ranges are available through local dealers or can be purchased as an accessory from GE Appliance Parts at 1-800-626-2002. We are glad you checked! Olga@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs the surface supposed to be so hot when the oven is on?

Asked 5 years ago by Jean.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - Black

• A:Answer Do not block the the burner on the stove that lets the heat out.

  Answered 2 years ago by TinaG

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Q: Questionreplacement 0ven door how much and where

Asked 6 years ago by mm.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - White

• A:Answer Hi - Thanks for reaching out to us regarding your GE Range. We are sorry to hear the door is in need of replacement. We encourage you to contact our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. You can also chat or email us from our "Contact Us" page at GEApplianceparts.com. We look forward to hearing from you soon! Sue

  Answered 6 years ago by GE Answers

  
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Q: Questiondoes this range come in black

Asked 6 years ago by pineywoody1984.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - Stainless Steel

• A:Answer Yes

  Answered 5 years ago by SavannaVerified Purchase

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Q: QuestionHi, I'm confused. The pictures show this stove having coils on the top but under the specs it says it is a smooth top. Which is it and are the rest of the specs correct? Thanks

Asked 6 years ago by dan.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - Stainless Steel

• A:Answer Hello Dan! Great catch! Yes, this oven does have coil burners so the pictures are correct. We checked the rest of the specifications listed and everything else is correct. Sorry about the confusion. Let us know if you have any more questions. - John

  Answered 6 years ago by GE Answers

  
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Q: Questionis this available at this time 11-20-19 in grand island.

Asked 6 years ago by Pat.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - Black

• A:Answer Is there a storage drawer on the bottom

  Answered 3 years ago by Anonymous

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Q: QuestionI want to replace my stove. Right now it's a slide in model.do you think you use a freestanding on since they are so much cheaper..

Asked 6 years ago by Grammy.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - Black

• A:Answer Hi Grammy - In order to determine if this model can replace your slide-in range, we suggest to view the Quick Specs at the following link to view all product dimensions for this free-standing range: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JBS360DM_RM_C2_18.pdf - (Approx. Product Dimensions (WxHxD) (in.) 29 7/8" x 47 x 28 3/4) - Keep in touch at GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat are the dimensions?

Asked 7 years ago by Mike.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - White

• A:Answer Hi Mike - Approximate Product Dimensions: (WxHxD) (in.) 30 in x 47 in x 28 3/4 in. Height to Cooking Surface = 36 in. - 36 1/2 in. We suggest to view the Quick Specs for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JBS360DM_RM_C2_18.pdf - Thanks for your interest! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have one kitchen oven, and want a second one for holidays. Can i simply purchase this and use in my garage? is there anything that needs to be done other than plugging in to a socket?

Asked 7 years ago by wanda.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - Black

• A:Answer All you have to do is plug in in a 3 wire plug.

  Answered 7 years ago by Diane

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Q: QuestionDoes it have a broiler?

Asked 7 years ago by Papij.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - Black

• A:Answer Hi Papij - Yes! The range has in-oven broil. The Broil Hi-Lo pad gives you the capability of reducing the oven temperature during the broil function. Hi Broil: Functions at 550 degrees Fahrenheit. It gives a quicker broiling to sear in natural food juices. Recommended for thinner cuts of meat and/or foods you prefer less done on the interior. Lo Broil: Functions at 450 degrees Fahrenheit. It gives a slower broiling to ensure doneness without drying out the food. Recommended for thicker cuts of meat and/or foods you prefer cooked all the way through. Also, the range is equipped with a lower storage drawer. Check out GE® 30" Under The Cabinet Hood JVX3300DJBB. Two-speed, 200-CFM venting system removes smoke, grease and odors. Thanks for choosing GE! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionHow do I lock the door for self cleaning?

Asked 7 years ago by Azin.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - White

• A:Answer This is not a self-cleaning stove. I made the same mistake when I ordered and thought I was purchasing a self-cleaning oven.

  Answered 7 years ago by RangeVerified Purchase

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Q: QuestionWhere does the power cord connect to the stove? The power outlet for the stove in my house is located in the floor and is raised a couple inches. Will this be a problem?

Asked 7 years ago by ladysherlock.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - Stainless Steel

• A:Answer Hi ladysherlock- We encourage you to view the Installation Guide at the following link for the recommended acceptable area for electrical outlet (floor or back wall): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10892-3.PDF - Thanks for choosing GE! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionIs this the same stove as model number jb250rfss?

Asked 7 years ago by Tomt.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Electric Range - Stainless Steel

• A:Answer Hi Tomt- These models are not the same. JBS360RMSS has a our new Sensi-Temp Technology Coil Burners. Enjoy the same cooking power as a traditional coil with an added safety feature that meets the new UL858 Household Electric Ranges Standard for Safety. Starting in 2018, UL regulation requires all coil top ranges to have temperature limiting capabilities to reduce the risk of cooktop oil and grease fires. As a result, GE Appliances electric coil burners now use Sensi-Temp Technology. Learn more at: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37448 - It is also 5.0 cu. ft. (vs 5.3) and has a standard clean oven (vs self-clean). Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionHow do I leave a negative review? I can read reviews. I am logged in. I cannot see where to leave a review. I want to leave a review because my small front burner is stuck and I cannot get it out. I have only had this two weeks. The burner has beeng

Asked 2 months ago by Brett.

• A:Answer I did call. I kept getting asked the same three questions over and over. I was never able to talk to a real person. Brett

  Answered 2 months ago by BrettVerified Purchase

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Q: QuestionIs the cleaning method for the oven steam?

Asked 1 year ago by Christopher.

This question was asked about the related product: GE - 30 in. Wide 4 Elements 5.0 Cu. Ft. Freestanding Electric Range with Self Cleaning and Dual-Element Bake - Stainless Steel

• A:Answer This range is a self-cleaning model. Thanks for confirming with us!

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs this stove approved for mobile homes

Asked 1 year ago by Mbiller52.

This question was asked about the related product: GE - 30 in. Wide 4 Elements 5.0 Cu. Ft. Freestanding Electric Range with Self Cleaning and Dual-Element Bake - Stainless Steel

• A:Answer Yes, this range can be used in campers, recreational vehicles (RVs), semi trucks, boats or other non-permanent locations (motor homes) and have a valid warranty as long as they are installed properly according to the installation instructions. For more details, see the full Installation Instructions on the JB256RTSS product page of our GE Appliances website.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhere is this product manufactured?

Asked 1 year ago by DianeH.

This question was asked about the related product: GE - 30 in. Wide 4 Elements 5.0 Cu. Ft. Freestanding Electric Range with Self Cleaning and Dual-Element Bake - Stainless Steel

• A:Answer We are proud to say that our GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. This model is manufactured globally, and your best source for exact manufacturing location is the packaging or product itself.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes it have a timer and also a light in the oven?

Asked 2 years ago by Squirt.

This question was asked about the related product: GE - 30 in. Wide 4 Elements 5.0 Cu. Ft. Freestanding Electric Range with Self Cleaning and Dual-Element Bake - Stainless Steel

• A:Answer Yes, it has both.

  Answered 2 years ago by StellaRoseVerified Purchase

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