A:AnswerHello, we appreciate you reaching out about this range. You will need 120-volt, 60 Hertz, properly grounded dedicated circuit protected by a 15-amp or 20-amp circuit breaker or time delay fuse. Check out this link to learn more about the installation requirements: https://files.bbystatic.com/1Tu9Y42R1dNHC8tvqMS6TQ%3D%3D/ba2dd161-ae4a-4ed0-8295-ffa3d4e3ae5e.pdf. We hope this helps!-Kianna@GEA
A:AnswerHi - Yes, you can. Each oven has it's own set of cooking controls which allows you to operate the ovens independently. You can have the meat roasting in the lower oven while your casseroles are heating in the upper. This really comes in handy for large gatherings of family and friends. We do hope you choose this beautiful GE range for your home. Vikki@GEA
A:AnswerHi, Thanks for your interest in our products! A gas line is not included with installation of a new GE range. You will need to contact your installer to see if that is part of the installation since you don't have a gas line where you need it. Hope this helps! We're here for you anytime you have questions. - Sharon@GEA
A:AnswerHi there! This is a wonderful range and we appreciate your curiosity in it. The finish is not fingerprint resistant on this model. For this feature, we recommend checking out model PGS960YPFS. Let us know if you have any more questions. - John@GEAppliances
A:AnswerHey there, and thanks for taking the time to reach out to us! We appreciate your interest in this double-oven gas range and would like to assist. This unit does have an LP conversion kit included. The range is set up for natural gas usage when sent from the factory. Adjusting to use propane instead needs to be done by a qualified technician in accordance with local codes and the installation instructions. We hope this double-oven will be a great fit for you, and are happy to help with any other questions or concerns. Wishing you the best! -Sarah@GEA
A:AnswerHey there,
Thanks so much for reaching out about this awesome range. This range is designed to fit into a 30" opening. If for some reason it does not fit, we offer a Fit Guarantee. This says if your GE range doesn't fit your existing 30" cutout, we will provide up to $300 for modifications. Let us know if you have any other questions. Stay well! Mike@GEA
A:AnswerHello Earlbob! Thanks for your question. We found that the ovens can be operated simultaneously at different temperatures. We hope this helps. Emily@GEA
A:AnswerHi Arizona99, we appreciate you reaching out to us. Both the oven and center grate are still being manufactured so we apologize for the inconvenience. The part number for the optional center grate is JXGRATE1. We hope this is helpful. If you have any other questions or concerns, you can e-mail us using the Contact Us page on our website and a member of our team will be glad to assist you. - Guy@GEA
A:AnswerHi Uberman, thanks for reaching out to us! This model, since it has two ovens, does not have a storage drawer or broiling drawer. We apologize about this and will work to have this webpage corrected. Thanks again for your question. Stay safe. -Michael
A:AnswerHello nena,
Thanks so much for reaching out. We're happy to help. There are quite a few differences between the two models so we will provide some of the major differences. The GE model has a center grate accessory while the Cafe model has a grill accessory. The cooking system of the Cafe model is true convection while the GE model has convection only on the lower oven. We would encourage you to use the compare feature on our site to view all the differences. We hope this helps. Best wishes. Mike@GEA
A:AnswerHello, thank you for connecting with us. At GEA, we strive to provide the highest quality products and services that meet every need of our consumers. We recommend reviewing the warranty information found on page 26 of the unit’s “Use and Care Manual” which you can access here: https://content.syndigo.com/asset/e219fae5-e116-452f-9f77-bd4a579cf5ed/original.pdf Should something occur outside of the warranty, we are always here to discuss each situation on a case by case basis. We hope this helps, and if you have any additional questions, please reach out to us! All the best – Matthew@GEA
A:AnswerHey there - Thanks for reaching out, this is a really good question. Range model PGS960SELSS has a gas cooktop and oven. Let us know if any other questions come up. Thanks again! -Mikayla@GEA
A:AnswerHello Convect,
Thank you for reaching out to us about this double-oven gas range. This is a great question and we are happy to help. Convection cooking modes use increased air circulation to improve performance. The type of benefit depends on the mode. Your lower oven has the following convection cooking modes: Bake and Roast. See the Cooking Modes section for more information. You can view this section on page 13 of the User Manual here: https://files.bbystatic.com/oVZawSst6mH2A19PjUXAig%3D%3D/48f2694f-0d4d-4a73-9953-9a3cc9859c72.pdf. We hope this information helps, feel free to reach out again with any other questions you may have. Have a great day!-Avery@GEA
