A:AnswerThe information about accessing the special features menu is incorrect in the documentation that came with the range and in the owner's manual online and also in the answer given by the GE representative in the previous response. I could not access the special features menu even after spending 30 minutes on the phone with the GE support desk. I set up a repair appointment, but just now someone from GE called me to explain that the correct way to access the menu is to hold down the Bake and Warm keypads on the Lower Oven control pad. That worked for me so the service call was not needed.
A:AnswerHello Convection,
We appreciate you reaching out and are happy to answer your question. This oven uses both traditional and convection baking. In convection baking, the oven uses the fan to circulate heat for more even baking. We hope this information helps. Best wishes. Mike@GEA
