A:AnswerHello there, thank you for reaching out with these excellent questions regarding cleaning. We recommend using a soap and water or vinegar and water solution to clean the interior of the oven. More information including cleaning guides for all parts of the range's exterior can be found on pages 17-19 of the manual, linked here: https://files.bbystatic.com/TQ%2FagtbJQ3E8DOXSS5uKfQ%3D%3D/Owners%2BManual - We hope this clears things up, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@GEA
A:AnswerHello- Thanks for reaching out to us. We are sorry to hear your cooktop is damaged. The cooktop can be replaced by a qualified servicer. If you haven't already, please reach out to us via a private message on Social Media and include your model and serial number, address, email address and phone number and we will be happy to look into this for you. Thank you! Joyce@GEA
A:AnswerI ordered it back in Nov 2021 and was told it would be here on Dec 9, - nothing...then was on Dec 27...Nothing...Then early Jan...nothing but the store called me and said since I have been waiting they were going to give me a 100.00 credit..Props to them since this isn't there fault...Then Jan 26...nothing, Then Feb 9...You can see where I am going with this. Finally on March 4th, the store manager said they apologized but they just got word from GE that they are not making it.
A:AnswerHey there, we appreciate you finding time to reach out to us. We're sorry to say this range does not have a Toast function, but it does have no-preheat air fry. This feature allows you to cook healthier, crispier versions of your favorite foods in less time, thanks to an air fryer right in your oven that doesn’t require preheating, a basket or a special tray. If you have any other questions about our range, please reach out to us on social media at any time. We're wishing you the best and hope to see you in our GEA family. - Guy@GEA
A:AnswerHello- We appreciate your purchase and are happy to help! You can download a manual by clicking on the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000903-2.pdf If you'd like a copy sent to you, please reach out to us via a private message on Social Media and we will be happy to order one for you. Thank you! Joyce@GEA
A:AnswerHello there - Thank you for reaching out on this! The knobs of this beautiful range are electro-plated plastic, but they are weighted so they have the feel of metal knobs without the heat issues. We hope this is insightful! Please connect with us again if you have any other questions - we're always glad to help. Be well, Kelsey@GEA
A:AnswerHello there - This particular model (JBS86EPES) does not come in fingerprint resistant stainless steel, however, we do have a similar one that does. This model (PB965YPFS) comes in fingerprint resistant stainless steel and is also a 30" free-standing electric double oven convection range with no preheat air fry and steam clean capabilities. We hope this is helpful and we really appreciate your interest in GE Appliances! If you have any further questions, please connect with us. All the best, Kelsey@GEA
A:AnswerHi there - Thanks for your interest and for the great question! Yes, this beautiful double oven convection range does feature Air Fry in the lower oven. Air Fry is a special, no-preheat, cooking mode that is designed to produce foods with a crispier exterior than traditional oven cooking. Thanks for checking with us. We're for you anytime you have questions! - Sharon@GEA
A:AnswerHi there, and thank you for reaching out to us about this double oven range. We appreciate your interest and can advise both ovens do have Bake and Broil functions, with the accompanying top and bottom heating elements. There are also options for Warming, Convection Roast, etc. The upper oven does not have a specific Toast function; we regret any inconvenience that may cause and will send feedback on the matter. If you have any other concerns or inquiries, we're always glad to help. Best wishes! -Sarah@GEA
A:AnswerI'm not sure this was adressed properly. It looks like GE made a mid model switch. I looked at the manual and there is a difference. The SP1SS does not have a dedicated Air Fry button for the lower oven while the SPSS does. Instead, there's a delayed start feature. Oddly enough, the 1SPSS has an illumination icon in the display but no idea how one goes about selecting it
A:AnswerHi there - Thanks for reaching out about this! The control panel for this model range cannot be modified. If you're wanting a double oven range with front controls, we suggest checking out model JSS86SPSS. We hope that this helps. Thanks so much for checking! -Mikayla@GEA
A:AnswerHello, thank you for your question and your interest in this gorgeous range! Yes, the lower oven can use both convection and conventional baking. If you would like to view the owner's manual for this range, we recommend you do so here: https://files.bbystatic.com/sKDvBwu8jdr6MdqhWqa%2FEw%3D%3D/User%2BManual We hope this helps! -Chris@GEA
A:AnswerHello - We appreciate your interest and we are happy to help! The height to the cooking surface is 35 3/4 - 36 1/2 depending on the height of the adjustable legs. Thanks for checking. Olga@GEA
A:AnswerHi there, we appreciate you reaching out to us and your interest in this range. We're sorry to say, however, this range does not have a bridge mode. We apologize if this is an inconvenience and we're wishing you the best. - Guy@GEA
A:AnswerHi - Great question! Yes you can, providing you are canning with a water-bath, pressure canner, or pressure cooker. It is essential that you use flat bottom canners. Do not use large diameter canners or other large diameter pots for frying or boiling foods other than water. When canning, use recipes and procedures from reputable sources. These are available from canning jar manufacturers and county extension offices. Enjoy your summer harvest! Vikki@GEA
