A:AnswerHello, thank you for your question. This range does not come in a white finish, and we do not manufacture any free-standing double oven ranges in white. We are sincerely sorry for any inconveniences this may cause. If you would like to view our selection of free-standing ranges in our white finish, we recommend you check out our website. Please feel free to reach out with any further questions or concerns you may have as we are always here to help. -Chris@GEA
A:AnswerHi there, we appreciate you reaching out to us. Steam may be visible in the oven cavity, but steam cleaning does not generate smoke or fumes. It merely softens food soils with moisture making them easier to wipe away with soap and water. We hope that helps! - Guy@GEA
A:AnswerHi,
Thanks for asking! We appreciate your interest and we're glad to help. This model does not allow the oven door to be locked manually. When this oven is Steam Cleaning will the oven door lock itself until the cavity has reached a safe temperature. Hope this helps!
-Sylvia@GEA
A:AnswerHi,
Great question! We're glad to hear from you and we'd be happy to help you. We found that this model does have a Timed Bake feature. For information on how to select this option, use the following link:
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https://files.bbystatic.com/fSisOvxD3G0ZOi93kLgbmg%3D%3D/1306f4cd-01c4-4fca-8a53-5f6216b36212.pdf
Take care!
-Sylvia@GEA
A:AnswerHi! Thanks for asking, we can understand wanting to check on this. On some models of dual-fuel and electric ranges/wall ovens, the oven convection fan comes on immediately. On some models, the fan is also used during preheat. The convection fan will typically operate during all convection cooking modes and (along with the heating elements) will shut off when the door is opened and turn back on when door is closed. During cooking modes it will run to a specified on/off cycle, dependent upon the cooking mode being selected. It is normal for the fan to cycle on and off frequently during the convection cooking cycle. Algorithms decide when elements and fans should run to create the optimal heat distribution within the oven cavity. Hope this helps! Happy cooking. -Michael@GEA
A:AnswerHi there, thanks for your question! You can use traditional baking or convection baking in the lower oven. To use traditional baking, you'll press the BAKE pad and for convection baking, you'll press the CONV BAKE pad. Convection baking is only available for the lower oven. We hope this helps! Happy cooking! -Michael@GEA
A:AnswerHi! Great question. We're finding that the package dimensions for this model are as follows: Length: 30.2", Width: 32.5", Height: 51". We hope this helps! All the best. -Michael@GEA
A:AnswerHi Siege - Thank you for your interest in a new GE model range. This range requires a 4 amp, 3 or 4 wire cord. You should select the appropriate cord based on either your local code requirements or what type of outlet you have available in your home. If you aren't sure, we recommend taking a picture of your existing outlet so you can be sure to choose the matching 40 amp cord. The installation instructions included with the range will provide instructions on connecting the cord if needed. We hope this helps. All our best! - Vikki@GEA
A:AnswerHello Janice, thank you for your question. There are not two timers on this range. We apologize for any inconveniences this may cause. Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help. -Chris@GEA
A:AnswerThis oven in fact will not sit flush against the wall. Sadly I took the advise above and now it's out from the wall due to the "bumps in the back!
A:AnswerHello molo,
Thanks for reaching out to us! We appreciate your interest in GE Appliances, and would be happy to help you with cookware for this range. This particular range has a smooth top surface, and we recommend using medium or heavy-weight cookware made of stainless steel or heavy aluminum. Cast iron cookware is not recommended because if it has a rough spot on the bottom, it will scratch the cooktop. Once this cast iron cookware heats up, it holds an intense amount of heat which is transferred to the cooktop. This can cause the element to shut down as a response to the temperature limiters which indicate if surface temperature is too high for cooktop components to handle. However, if the cast iron is coated in porcelain, it can be used. Additional information can be found in the owner's manual at the following link:
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https://files.bbystatic.com/fSisOvxD3G0ZOi93kLgbmg%3D%3D/1306f4cd-01c4-4fca-8a53-5f6216b36212.pdf
We hope this information helps, and we thank you for choosing GE Appliances. Let us know if there are any more questions.
Have a great day!
-Sylvia@GEA
A:AnswerHello MatchingSet,
Thank you for reaching out. GE Appliances has designed this fingerprint resistant finish to blend with non-fingerprint resistant stainless steels. The color and tone of our Fingerprint Resistant Stainless Steel has very good color harmony with the other products. The finish does have a more rich satin finish (slightly less reflective), but in kitchen suite appearance reviews, this has been accepted broadly. We hope this information is helpful. Mike@GEA
A:AnswerI have had my range for 3 months now. I love mine but mine makes no such noise. It is extremely quiet. Once it reaches temperature it does make a quiet little chime but that is all.
A:AnswerHello Nancy! Thanks for reaching out to us. The lower oven's dimensions are 24 W x 17 1/2 H x 18 1/4 D and the upper oven's dimensions are 24 W x 8-7/8 H x 18-1/4 D. If you would like for us to look up your current oven's dimensions, feel free to send us the model number of the unit online at this link: https://www.geappliances.com/ge/service-and-support/contact.htm
We hope this helps! Emily@GEA
A:AnswerHi Chris. Thanks for reaching out to us. These are good questions and we'll be happy to answer them for you. This range will hold a turkey about 24-26 lbs. The top oven also has a bake mode so you will be able to bake macaroni and cheese in it, even while the turkey is in the lower oven. We're hoping these are the answers you wanted to see. We'd love to have you in the GEA family. - Guy@GEA
A:AnswerModel #: JB860BJTS Comes in Black Stainless Steel.
I have read that if you scratch Black SS you see the scratch, because the black gets scratched off and a silver scratch is noticeable.
Hope that helps.
