Questions & Answers

Q: QuestionDo you offer haul off of old refrigerator with home delivery?

Asked 4 years ago by JJ.

• A:Answer I believe they do, or they used to before covid. Covid has changed everything, so I would call to be sure.

  Answered 4 years ago by Nonna458

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Q: Questionis this considered a standard size refrigerator?

Asked 4 years ago by suki.

• A:Answer Hello. We appreciate your interest in this model, and understand how important the size of the refrigerator can be. While we don’t have a strict ‘standard size’ for our refrigerators (it generally depends on style and capacity), we can advise this model has dimensions of 66 3/8” H x 32 ¾” W x 34 ½” D, with an internal capacity of 21.9 cu. ft. We hope this information is helpful, and are always glad to assist if you have any other questions or concerns. Best wishes! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs the texture of the white refrigerator smooth or textured? Model # GTS22KGNRWW

Asked 4 years ago by hello.

• A:Answer Smooth

  Answered 4 years ago by MargoLVerified Purchase

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Q: Questionis the model GTS19KGNRWW energy star

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer Yes

  Answered 3 years ago by user284873

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Q: QuestionDoes it come with a 1 year warranty ?

Asked 4 years ago by Warranty.

• A:Answer yes

  Answered 3 years ago by NeedafridgeVerified Purchase

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Q: QuestionShould the freezer have a light?

Asked 4 years ago by MAG.

This question was asked about the related product: GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel

• A:Answer No

  Answered 1 year ago by JacciVerified Purchase

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Q: QuestionHow do you change the door and handle to open the other direction?

Asked 4 years ago by K.

This question was asked about the related product: GE - 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel

• A:Answer The door's handle can be adjusted to either the right or left side. At time of purchase, I told the store the side I needed it to be on and the delivery man switched the handle. It was not a big deal.

  Answered 4 years ago by RangeVerified Purchase

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Q: Questionis the white finish smooth or textured?

Asked 4 years ago by Lmor.

This question was asked about the related product: GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer Smooth

  Answered 3 years ago by GeeGeVerified Purchase

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Q: QuestionCan it be leveled?

Asked 4 years ago by Lmor.

This question was asked about the related product: GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White

• A:Answer Yes

  Answered 3 years ago by GeeGeVerified Purchase

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Q: QuestionIs the black finish (NOT THE SLATE) a flat painted surface or it is textured? Textured would prevent finger marks such as in the attached photo.

Asked 4 years ago by AnitaC.

This question was asked about the related product: GE - 33 in. Wide 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer It’s smudge proof I got it In black no texture on doors but there is texture on the sides but it’s smudge proof

  Answered 4 years ago by CassandraVerified Purchase

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Q: QuestionHow much extra is the ice maker kit for this unit?

Asked 4 years ago by Lamond.

• A:Answer Hey there, thanks for reaching out with this question. The ice maker is currently $107.99 and can be found here: https://www.bestbuy.com/site/ge-icemaker-kit-white/1407078.p?skuId=1407078. We hope this helps! -Gina@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs model GTS19KGNRBB garage ready?

Asked 4 years ago by RFZ.

This question was asked about the related product: GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer Thanks so much for your question! Yes, this refrigerator is garage ready. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIf I have a power outage does it automatically come back on?

Asked 4 years ago by edrews.

• A:Answer Yes

  Answered 3 years ago by JHuntVerified Purchase

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Q: QuestionIn your posts above it says refrigerator works in Temps 38 to 110 but in another post you answer don't put where temp is below 55. My garage is heated and lowest temp is between 45 and 55 can I still put in my garage? Will it work well?

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer Hey there, and thanks for reaching out to us with this great question! We regret any confusion caused, and can confirm our garage-ready models have been designed to be operable in locations with temperatures between 38 degrees F and 110 degrees F. Please note that if the refrigerator will be in a colder environment (38 degrees to 54 degrees F), a few extra steps should be taken to keep your food in good condition. The fresh food section's temperature should be moved to setting 2 to ensure food doesn’t freeze, and the freezer section's temperature should be placed at position 5 to prevent thawing. We don’t recommend using the model in a location that will go below 38 degrees F. Information regarding the location is also listed in the manual on page 5, if that may be useful for you. We hope this helps to clarify the matter, and are glad to assist if you have any other inquiries or concerns. Wishing you all the best! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat is the best way to clean the exterior without leaving it streaked?

Asked 4 years ago by Candycane.

• A:Answer I bought this fridge as a open box, so it arrived with some smudges. I found a soft, damp cloth did the job and didn’t leave any scratches or streaks. Just make sure to dry it with a soft cloth as well.

  Answered 3 years ago by Bobby

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Q: QuestionThe response to my question regarding the sound the decibels of this refrigerator refrigerator was not helpful even though you stated that you do not rate the sound it still should be information that can be obtained the high number on decibels is 47 anyt

Asked 4 years ago by Anonymous.

• A:Answer Hello. We appreciate you reaching out to us. We apologize that we are unable to give you the answer you require as we do not rate the sound level of our refrigerators. If you feel your refrigerator is too loud or is making an unusual sound, we have an article on on our website that may be useful to you called Refrigerator & Freezer Troubleshooting Support. If you have any additional questions, we are happy to help.- Kianna@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questionwhat are the dimensions of this refrigerator?

Asked 4 years ago by Kenny.

• A:Answer Hey there - we appreciate your interest in this refrigerator! We are glad to advise the dimensions of the model are 66 3/8" H x 32 3/4" W x 34 1/2" D, and it has internal dimensions of 21.9 cubic feet. We also recommend air clearance for the model, for ease of installation, proper air circulation and plumbing/electrical connections. On the sides we recommend a clearance of ¾”, 1” on the top and 2” in the back. We hope this refrigerator would be a great fit for your space! If you have any other concerns or questions, we're always happy to assist - all the best! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDo you haul away old fridge?

Asked 4 years ago by Alex.

This question was asked about the related product: GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black

• A:Answer Yes, there was a small charge though. Fine since I don’t have a truck or anyone to help load the old fridge.

  Answered 2 years ago by Daddycat

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Q: Questiondoes any one know why the model gts22kgnbrww disappeared or not shown any more?

Asked 4 years ago by Anonymous.

• A:Answer Hello there - The model number you're referencing (GTS22KGNBRWW) is the same refrigerator that you're leaving the question about (GTS22KGNRWW). The only difference in the nomenclature is the "B" and that particular piece of the model number is an insight into the model year. We hope this is helpful! Let us know if you have any other questions - we're always glad to assist. Be well, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
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