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Hello- We are sorry to hear you are having this issue with your dehumidifier. We recommend disconnecting the power for 10 minutes and remove your bucket and reinstall it and make sure it is firmly in place. Restore power and see if that helps. If not, please take a look at your warranty on page 11 in your manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-5000443-1.pdf We hope this helps! Joyce@GEA
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