“Second post, same question bc GE is *not* actually reading the Qs here. I *HAVE* completed the process of cleaning the filter and pressing the FILTER button does not reset the filter alarm. I have emailed GE already with no response. Is this pointless?”

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• Yes. GE is infamous for their terrible customer service

  Answered by Alec 3 years ago

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• Hi - We are so sorry to hear you are having difficulty resetting the filter reset function. If you have pressed the Filter Reset pad and the light does not go off, try unplugging the unit for 2 minutes and plug it back in. If the light does not go out, please refer to Page 17 of the owner's manual for specific details regarding your warranty. There is nothing more you can do. We hope this helps. Vikki@GEA

  Answered by GE Answers 4 years ago

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