“Just purchased the the 36" GE Ft. French Door Refrigerator GFE28GELIDS and the ice maker makes a knocking noise when it is making ice and getting ice build up around seal on right side of freezer. Freezer not over filled w/food. Any suggestions?”
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Hello, thank you for your question. We are sincerely sorry your refrigerator is making a knocking noise when making ice and that there is ice building up around the gasket. We truly understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
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