“How long does the lid take to unlock after I hit the pause button if I want to add a fabric softener? I hit the pause button and waited for 1 minute and the lid did not unlock or allow me to open it to add my fabric softener. I had to restart the wash.”
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Hi Robin - Thanks for reaching out to us and for choosing GE! During the spin cycle, pausing the washer does unlock the lid, but you must wait until the basket has completely coasted down to a stop before the lid unlocks, for safety reasons. Depending upon the speed at which the washer was spinning, when it is paused (and depending on the size of the load being washed), it could take as much as 3 minutes to coast to a stop and then unlock. Take a look at the following link- TOP LOAD WASHER - LID LOCK FEATURE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23192 - If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
Sorry, there was a problem. Please try again later.IT should of open when you hit pause. There is a place in agitator for you to add fabric softner. you don't have to keep going to the back and forth add it at the start.
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