“How do I get it to wash? I will select a cycle and start. The machine fills up then drain but don’t wash”
Answer This Question
1-2 of 2 Answers
It locks also
Sorry, there was a problem. Please try again later.Hello- Thanks so much for checking with us. If your washer is filling and draining it is probably because your drain hose isn't high enough off the floor. Make sure that the house drain pipe is at least 30 inches high. If so, check to make sure the drain hose is not pushed too far down into the drain. No more than 5 to 7 inches of the drain hose should be down into the drain pipe. There must be an air gap around the drain hose. A snug fit can cause a siphoning action. ~ If the house drain is not at least 30" high, a drain hose clip (sometimes called an anti-siphon clip) is included in the installation package. It attaches onto the drain hose and then onto the back of the washer. This lifts the drain hose up to a proper height to prevent siphoning. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Sorry, there was a problem. Please try again later.