“The rinse cycle keeps filling the drum completely, even when low water level is selected. I have an old house with a basin, and it keeps flooding my garage. Any way to manage the amount of water in the rinse cycle? It didn't do this the first 2 weeks.”
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We're so sorry to hear that the water level of your washer is more than you expected, even on low. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this is happening. We hope this helps. -Chris@GEA
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