“why does my washer not spin out as it should. clothes are so wet and heavy that can't dry in dryer unless dry twice. just got this washer today.”
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Firstly, make sure the cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water. You can also try redistributing the load in the washer and run it through Drain & Spin cycle. Please review the article titled “Top Load Washer - Wet Clothes Concerns” on the GE Appliances website for more troubleshooting. If the issue persists after trying the suggestions provided, please call the Best Buy team directly at 800-433-5887. If further assistance is needed, please reach out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
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