“I had my GE washing machine for 15 months then the agitator and base started getting mold that came out on my clothes and towels. GE tech came and replaced agitator and base but I am still getting mold on my clothes and towels. Why does it mold so easily.”
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My best advice is to get a water purifier
Sorry, there was a problem. Please try again later.We truly appreciate you taking the time to reach out to us about this and are so sorry to hear that mold is growing in your washer despite your service appointment and know how frustrating this is. It is possible for odor, soil or detergent build up to occur inside the washer tub over time. Using the proper detergent and appropriate amount of detergent can help prevent build up. At GE Appliances, we recommend cleaning the washer tub once per month to keep the wash basket fresh and clean. This will also help with mold or mildew odors. If you have any further questions or concerns, please feel free to contact us any time on social media with your service confirmation number as we are always here to help. -Chris@GEA
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