“I just purchased this washer and I do not understand why my clothes do not spin enough to get water out? I see it’s 700rpm but my clothes are just to wet no matter what setting I use or what size load! I’m very disappointed in my purchase .”
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Return it, it is defective, mine rinses totally, all water out...
Sorry, there was a problem. Please try again later.Oh no, we're so sorry that your clothes are still wet after the spin cycle. This sounds very discouraging and we completely understand your disappointment. We're glad you reached out to us here. Oversudsing from too much detergent may slow down the final spin cycle, causing a suds lock. If that's not the case, we encourage you to review the very helpful article on our website titled, "Washer - Clothes Still Wet After Spin Cycle is Complete," for additional troubleshooting tips. Please feel free to connect with us again if you have any further questions. All the best, Kelsey@GEA
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