“We purchased this machine exactly a month ago, and today it won’t spin and when I press to do spin and drain separately or any other wash option, it doesn’t do anything except to blink “LID” on the monitor. It won’t lock the lid either. Help?”
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I posted this question and called the GE people, too. However, they thought it had to do with the lid latch. So they just sent us the parts for them, but they weren’t the issue. My husband was feeling the inside of the machine near the lid latch and found that some sort of plug that connects the lid sensor and the machine was disconnected. He put that in more securely and the machine works beautifully. I also thought it had to do with the sensor of the lid and the machine was not communicating. . . So the machine thought the lid was not closed and wouldn’t lock. Whew! I hope this machine last, because we do love when it works. I love that it doesn’t have the agitator tube in the middle and spacious inside. And it cleans the clothes very well. What worries most is how long this sensing thing will last. . . It’s too computerized(?).
Sorry, there was a problem. Please try again later.This sounds almost like the problem we had. We found out a plastic part under the machine failed. We had a pile of plastic shards under the machine. We heard a super loud squeal and all was over! Even after resetting, it would not run. It would act like it was starting to work and then just say "finished". Horrible. It just left our clothes stranded in the water/soap. We had ours three days before it failed. We exchanged it out for a Samsung. So far so good. What an awful experience with the GE.
Sorry, there was a problem. Please try again later.Hi PDX77- Thanks for choosing GE! We are sorry to hear of this unfortunate experience and glad to help. “Lid” will be shown on display if 3 cycles have been started without opening the lid. The washer will not start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If this continues, reset the electronics: Unplug washer, wait 2 minutes, plug back in and press Start. For further assistance, we encourage you to take advantage of your warranty and contact GE Appliance Service at 1-800-432-2737or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - We hope these tips are helpful. Keep in touch! SUE@GEA
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