“My ge gtw680 turns on and pulses water twice and starts to spin and displays fill, then beeps and displays end. Error code 9 and 13 come up but I cannot find it figure out what is going wrong with the machine”
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Hi Sam - Thanks for reaching out to us regarding your GE washer. We are sorry to hear of this unfortunate experience and glad to offer assistance. To reset the electronics, unplug washer, wait 2 minutes, plug back in and press Start. If it does not fill, check your house water supply and make sure both supply valves are fully on. As soon as the message starts to scroll, the washer will initiate a 4 minute lockout period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again. See page 7 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90586-1.pdf - A qualified service technician is required for an accurate diagnosis of error codes (9/13). Please schedule an appointment with GE Appliances Factory Service at GEAppliances.com - Sue
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