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GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer - White-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 169 reviews

87%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    GE Washer that works better than I ever thought!!

    Posted
    lovetoshopatbestbuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this washer because my old Kenmore front loader was leaking. I did not want to replace the old one with a front loader due to the mold they accumulate. From my experience with an LG top loader, with out agitator 5 years ago, I did not want to order a model without the agitator. I was all set in getting a model with an agitator. While shopping at my local Best Buy. The salesman explained the features of the GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer . He told me he recently purchased this model and is very happy with it. The washer was delivered an installed. The installers reviewed the features and started the clean cycle for me. They told me when the machine is done cleaning , it would be ready for use. When cycle finished. I opened the washer and there was no AGITATOR!! Boy was I disappointed. The reason I did not want the model with out agitator was I had a bad experience with one in the past. I returned one because it did distribute the closed evenly during the spin cycle and were always soaking wet. I immediately called my sales person. He told me they did deliver the wrong model and he would have it replaced as soon as possible. In the mean time, use the washer until replacement is delivered. We had use of this washer for a month. It surprised me! I got our clothes really clean, It has a a lot of cycles to choose from and it spins clothes really dry. Bulky towels , it cleans 6 to 8, with no problem. I have washed queen size comforters , with no problem. I was so impressed and cancelled the order for the machine with agitator we were waiting for. I am a laundry freak and I must say you will not be disappointed with this washer. I have bought all of my appliances in the past 3 years at Best Buy they back the products they sell. Also, I recommend that you purchase the Geek Squad warranty. It is reasonable and if something goes wrong they fix it out of warranty. (Yes, I have had them come a fix appliance that needed a minor repair).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Big and pretty

    Posted
    Starqueen99
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I chose this machine to replace a 12 year old "standard" agitator type washer. It IS very different in how it washes. Please do yourself a favor and read about it before you decide to buy. Common things I've heard: is it loud? Not really, but it makes very different sounds (whirr, whirr, whirr) than an agitator (chug, chug, chug). I don't mind it, but some people might. The settings all make sense, but you can tweak the programming until you like how your clothes are washed. Yes, it can be frustrating to learn new things, but think of how long it takes to get used to a new cell phone! Spend the time and you will be happy. The one thing I haven't cracked yet: if you don't put them in the dryer, clothes have a lot more lint on them as they have less water running past them to wash it away, and are WAY MORE wrinkled. I'm thinking of testing out slower spin speeds (max = max wrinkled?). We shall see. I will say, I do not like how frequently bulky loads get unbalanced. A double load of sheets = not good. They fit in the machine, but caused troubles. Also, a dense but thin queen sized blanket caused quite the unbalanced ruckus as well. Though good news, I haven't had any unbalanced loads with just regular clothes. And yes, the chimes that play when the washer starts and finishes: a very pretty little sound, but it will not carry through your home. If you depend on a buzzer sound, this will disappoint you. My previous machine didn't have a buzzer so I like the little jingle sound just fine.

    I would recommend this to a friend

    • Brand response

      GE Answers

      Hello Starqueen99 - thank you for providing a detailed review of your new washing machine. This is a wonderful model! We're glad you are overall pleased with the unit. The unit shouldn't get out of balance when it is doing the bulky cycle so please verify that it is still level. We agree to use the slower spin speeds if you are finding your clothes are wrinkled. We appreciate you taking the time to provide your feedback. Thanks for choosing GE Appliances! NANCYatGEA GE_Appliances

  • Rating: 5 out of 5 stars

    BEST machine for me!

    Posted
    Annie
    • My Best Buy® MemberMember

    I started looking 2 years ago. Then, this January it became critical for me to get a new machine. Newly adopted kitty had ringworm. I spent so many hours, and days, looking at reviews. Several trips to BB and HD. (you can see my full review on HD. I am SO HAPPY with this washer. Having had the Kenmore Elite Oasis, I was familiar with impeller drum loading of wash. I wanted a machine that was NOT to high tech. Mainly, I wanted to be able to add sufficient water to the cycles and extend the SOAK time. All this and WASH my clothes clean. My previous washer miserably failed. I've only had this washer since Jan 24, but I've now washed 12 loads. Most required hot water and Deep Fill--due to ringworm. This machine delivered and then some. I couldn't be happier! And the spin choices are phenomenal. I don't find it noisy. NO problem with staying balanced, and I gave it some challenges--with area rugs and towels. It is just perfect! One thing, I have not noticed any sound signal when the wash is done. Nor is there any light--as my previous had. But THIS washer WORKS! Perfectly! And the 4.6cf size is quite ample. You bet, I recommend this washer! My drier still works after 40 yrs!! Only replaced the heating element, myself, about 4 years ago.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    NEEDS IMPROVING!

    Posted
    Bella
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So Disappointing! This is the second machine they delivered and it has even more problems. Just cancelled the 3rd replacement. The rinse cycle doesn't provide the same agitation as the wash cycle nor does it use the recirculation pump, which was a great idea. The clothes get enough water but don't circulate to rinse them out, and it empties in 3 minutes! Also, while doing a load on active wear, at the end of the rinse cycle the machine froze with 15 minutes left and it continued to try and extract water for over 15 minutes without changing. I had to unplug because I thought it was going to burn out the motor and start a fire! Is this really how this machine is suppose to work, does anyone else have any of issues?

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great washer Very big

    Posted
    marksrewards
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great washer, Very Big Im a single guy and most of my clothes washed are work clothes , they get extremely dirty. It does a nice job on them. It also does a great job on my king bedding very important I gave it the five and benifit of doubt as I am not used to the new technology, Some cycles can take over and hour, Just plan ahead. ( it definitely isnt like the conventional washers) I just wash EVERYTHING on Saturday morning and go about my business and dry them when you get home. Only thing I dont like and still cant figure out if it works properly is the Softner dispenser, I am going to get a ball thingy , but in meantime I try to catch it at rinse and pour enough in, This thing is big and I like soft, so double it up. I am also looking into better softner as apposed to store brand. Also use the pods or packs all in one, use two.... and definitely use the Oxi it really gets the dingy out of my work clothes. Keep up the good work GE!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible Washer

    Posted
    Laundryman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We've had this washer for 2 months now and it simply doesn't get clothes clean. Ground in dirt from working outside or playing sports does not wash out. Something our old washer did just fine. We've tried all the different cycles, adding more water and extending wash time. We use good name brand detergent and it doesn't matter. The other problem is that it twists the clothes up and when it spins, leaves some things, like t-shirts, so wrinkled they come out of the dryer still wrinkled (even if you straighten them out before putting them in). Also, sometimes, if you don't use the "deep fill" option to add more water, some of the clothes come out without even getting wet. That said, the biggest problem is that no matter what cycle you choose, the clothes don't get clean. So, if you have kids that play outside or you like to work around the yard and in the garden, this washer is not for you. It doesn't clean dirty clothes.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Keep an eye on tearing fabric

    Posted
    CaptainAwesome
    • My Best Buy® Elite Plus MemberElite Plus Member

    We have owned this machine now for 1 week, we are starting to notice tearing of certain items . towels, sheets , blankets. We are unsure if they were torn prior to washing but we never noticed the marks before. I do notice that the steel drum in the machine has a very rough seam and it is serated.. I'm thinking that during the spin cycle a heavy load.. towels, blankets, sheets gets pounded on the seam and possibly causing damage. We will have to watch more careful to see if this is causing our damage.. I will update review if we find out the cause.. But beware. I'm giving this a 2 star until i can figure out whats happening may have to call for service :(

    No, I would not recommend this to a friend

    • Brand response

      GE Answers

      Hello CaptainAwesome - thank you for providing a review of your washing machine. We are sorry to hear that you believe the drum may be causing damage to towels, sheets or blankets. If the drum has some rough spots, then we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. We hope this helps! Thanks for providing your feedback! NANCYatGEA GE_Appliances

  • Rating: 5 out of 5 stars

    Good washer, no complains so far

    Posted
    Dayo
    • My Best Buy® MemberMember

    I have owned this washer for about a month now. It washes our clothes clean. The tech is middle range and simple enough. All I need is a washer to wash my clothes; this GE machine is doing a great job (so far). I will recommend that washer manufacturer consider adding connections to bolt or anchor washer down just they do with ovens and ranges. I will take this washer over the flashy and over-priced brands any-day and anytime. It looks great too and some nice looking back-light on the console. If you are worried that about the machine not having an agitator, you don't need to worry. The machine spins the clothes at a very high speed and rubs the clothes against one another and the basket to clean the clothes. Agitator reduces the life of your clothes from it squeezing action. It is little noisy and moves if you have a very small load it in, which is expected considering the high spinning speed. It works great on mid-full and full loads.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible washer & installer

    Posted
    Gator
    • Verified PurchaserVerified Purchase

    The GE washer & dryer we purchased were finally delivered & installers had NO CLUE how to install either item. Very incompetent installers & Best Buy should definitely seek to educate their installers before sending them out of a delivery. These incompetents flooded my laundry room because they did NOT even install the hoses correctly with the proper clamps etc that were provided. The washer drum was defective & out of balance when they ran a test cycle. Installers also did not even know how to reverse the dryer door. I had to tell & show them how to reverse the door which they never did complete. Finally just got disgusted with entire awful mess & refused to accept the washer & dryer. Will never ever purchase another appliance from Best Buy. Absolute worse product & installation service ever encountered. In past have purchased televisions from Best Buy & had great installers etc but this time, it was absolutely awful experience.

    No, I would not recommend this to a friend

    • Brand response

      GE Answers

      Hello Gator - We are very sorry to hear about this frustrating experience. This is certainly not something we would expect to occur. Our hope is that you were able to get set up with a working GE Appliance washer. - TREY@GEA GE_Appliances

  • Rating: 4 out of 5 stars

    great washing machine

    Posted
    goingcrzy
    • My Best Buy® MemberMember

    Ill admit this washing machine is a bit loud. I knew that buying it. I really like the ease of use, it has options for towels, bulky items, jeans, casual and more. I mostly love how huge the drum is! I have a family of 5 and it has cut down my laundry time by 1/2. The loads are no more than 58 minutes (that is with the only options I have used and with the extra rinse on) its great so far I have had no problems with it. It did get out of balance when I did a set of sheets but it corrected itself and finished the load. Be aware the drum is huge!! If your short youll have trouble getting the clothes out, it is deep (i did read that on reviews) Ive only had the machine about a month but Ive done well over 20 loads ( I use to do 10+ loads a week) I love this machine if you dont mind the loadness I recommend completely

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Glad I didn't Listen

    Posted
    Monkey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I'm glad I didn't listen to all the reviews that said this washer is no good. Just the opposite! The customization of each wash is amazing. You can have a mid cycle change, more water, another spin cycle, etc. Many reviews said it was "to noisy". I disagree. This thing is pretty quiet. Sometimes I go to check to make sure it's running! As long as you load the unit along the outside of the drum, there will be no uneven issues that others have noted. I use the "deep fill" from time to time, but that is honestly for my benefit. Otherwise the unit figures the correct amount of water all on its own. I really think that the bad reviews come from people that don't know how to properly use the machine, not because of the machine itself. I've done at least two dozen loads to date with NO issues. So glad I didn't listen

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lovin’ this new washer!

    Posted
    Reader
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I’ve had front load washers for years, and I spent a lot of time cleaning with baking soda and vinegar to keep the odor down. I decided this time to go to a top loading washer even though they say they don’t clean as well. But, this washer does clean and clean very well!! I’ve checked (though I do pretreat) and clothes are coming out great! What sold me on this GE washer was the speed wash. You can do a load in half an hour! And, I like to add the extra rinse to all my loads. Clothes are coming out as clean or cleaner than the 1 hr+ cycles! I can wash smaller loads with the speed wash and get it all done in less time than I used to with the longer wash cycles! I’m not washing clothes all day like before! Lovin’ this new washer!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Only time will tell

    Posted
    Datboi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Just got the washer, so all I can say is delivery was great the guys took the time to make sure we were all set. The washer is well designed and has more than enough cycles to choose from. Large capacity so dropping in a comforter was no issue. My only concerns are the HE water levels which seem really low. Even with a medium to small load i cant for certain say that the agitator is doing a good job of cycling the clothes into the water. There is an option for deep wash but they dont recommend making a habit of it. The spin cycle does a really good job of wringing out the laundry but the tub did get out of balance when we washed just the comforter by itself. Even following the instructions. If we had the space a front loader might have been a better option for the HE washer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Quality

    Posted
    Perplexed

    This washer malfunctioned within a year. It took a month for GE to finally repair it. I spoke with many GE associates about my poor experience, including the Consumer Relations Manager, who works directly for the President of GE. I asked for a 3 year warranty to ensure I would have a dependable washer for a few years. I was told GE can only provide a warranty on their washers for two years. So, I'm very disappointed. I think it's sad that a company of GE's size, longevity, and resources cannot guarantee that their appliances will work for at least three years. I reported my experience to the Better Business Bureau. Also, the machine is very loud and rocks violently.

    No, I would not recommend this to a friend

    • Brand response

      GE Answers

      Hello Perplexed - thank you for providing a review of your washing machine. We are very sorry to hear that your unit needed servicing within the first year. This is certainly not what we would expect to hear and we apologize for your inconvenience. This washer comes with a one year warranty for manufacturing defects on the entire unit and a 10 year warranty on the motor, parts only. It is good that you were provided with another year warranty. If the washer is very loud and rocks violently, then we recommend checking that it is level or that you contact GE Factory Service again at 1-800-432-2737 for assistance. Thanks for providing your feedback and for choosing GE Appliances. NANCYatGEA GE_Appliances

  • Rating: 2 out of 5 stars

    Tearing Clothes

    Posted
    TBX19
    • My Best Buy® MemberMember

    I've had the washer for over a year now. noticing a lot of things torn. At first I thought items were wore out. But I've never had so many items start to come up torn. Under arms on T-Shirts. Socks. My old washer didn't do this. I don't think this is a coincidence. My old washer was also one that filled up with water instead of using the bare minimum. This may be the reason, A lot more friction between the clothes vs being swished around in a tub of water before. I've started using the deep fill and deep rinse to see if this helps.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good washer with lots of options.

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had this for a few months now and I'm very happy with my decision. The washer is big, has lots of valuable cycle options and cleans very well. I especially like the extra spin options and the "active wear" cycle. Like most HD washers, the noise it makes is unusual and a bit loud (since my laundry room is next to my TV room). I can accept the noise, especially because my last machine was even louder. The one thing I wish it had was a louder signal when the cycle is finished. I often don't hear the "ding" and forget to move the clothes to the dryer. It's a small thing, but kept me from giving 5 stars.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible

    Posted
    RayJay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    After three days of normal family use, we heard a crazy loud squealing noise. All was not good! We got the lid open and there our clothes were, just sitting in soap and water. We tried resetting and the whole mess. It would act like it wanted to start, and then immediately say "finished". Terrible experience. Had to swap it out. When the Best Buy guys showed up to deliver our new Samsung washing machine, there was a pile of plastic under the washing machine. Obviously, something gave way under the machine, and it was a plastic part that failed. Had to sweep up all the plastic shards. Anyway, happy with Best Buy, and happy with my new Samsung washing machine at this point.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great upgrade for an HE washer

    Posted
    CiscoKid
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This HE washer agitates and cleans very well. There are quite a few settings that you'll probably never need to use. Keep it simple. It'll take a little bit getting used to, but once you find your preferred settings stay with about two or three of them for all your washing. Also, once the first cycle begins you will notice it takes three or four minutes where are y'all here clicking, turning and adjustments for filling the barrel and balancing. Just give it time and let it do its job. It's a smart washer. It's a great washer but don't overfill. 2/3 to 3/4 a load should be just enough.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The best washer I've ever had

    Posted
    ARBP
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love this washer! It's so big! It's wide open inside so you don't have to fight with a center agitator to fit things in. It accommodates big blankets, comforters and mattress pads with no problem! It has dispensers for everything so you don't have to keep track of the cycles to pour products in at the right time. There seems to be endless options to set every cycle, temperature, level of clean, type of fabric, etc. I've never had this many options to take care of all my needs! It is fantastic, and really does the job!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great washer

    Posted
    Happywasher
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our family is very pleased with this washer. We've owned several over the years and even returned new ones that were unsatisfactory. New and improved products are not always a win for the user. This washer has new technology and sensing features, which sometimes override consumer preference. In addition however, this washer actually allows the consumer options, not forcing a default temperature, speed or water level. It's the best of new features with the added benefit of customization.

    I would recommend this to a friend