Customer Ratings & Reviews

So Disappointing! This is the second machine they delivered and it has even more problems. Just cancelled the 3rd replacement. The rinse cycle doesn't provide the same agitation as the wash cycle nor does it use the recirculation pump, which was a great idea. The clothes get enough water but don't circulate to rinse them out, and it empties in 3 minutes! Also, while doing a load on active wear, at the end of the rinse cycle the machine froze with 15 minutes left and it continued to try and extract water for over 15 minutes without changing. I had to unplug because I thought it was going to burn out the motor and start a fire! Is this really how this machine is suppose to work, does anyone else have any of issues?

Looked at many washers and decided this GE top loading washer was what I wanted. No more bending down to pull my clothes out of the front loading washer & cleaning mold from the collar! No more agitater in the way and bruising my hands!

I chose this machine to replace a 12 year old "standard" agitator type washer. It IS very different in how it washes. Please do yourself a favor and read about it before you decide to buy. Common things I've heard: is it loud? Not really, but it makes very different sounds (whirr, whirr, whirr) than an agitator (chug, chug, chug). I don't mind it, but some people might. The settings all make sense, but you can tweak the programming until you like how your clothes are washed. Yes, it can be frustrating to learn new things, but think of how long it takes to get used to a new cell phone! Spend the time and you will be happy. The one thing I haven't cracked yet: if you don't put them in the dryer, clothes have a lot more lint on them as they have less water running past them to wash it away, and are WAY MORE wrinkled. I'm thinking of testing out slower spin speeds (max = max wrinkled?). We shall see. I will say, I do not like how frequently bulky loads get unbalanced. A double load of sheets = not good. They fit in the machine, but caused troubles. Also, a dense but thin queen sized blanket caused quite the unbalanced ruckus as well. Though good news, I haven't had any unbalanced loads with just regular clothes. And yes, the chimes that play when the washer starts and finishes: a very pretty little sound, but it will not carry through your home. If you depend on a buzzer sound, this will disappoint you. My previous machine didn't have a buzzer so I like the little jingle sound just fine.

This is a great washer, Very Big Im a single guy and most of my clothes washed are work clothes , they get extremely dirty. It does a nice job on them. It also does a great job on my king bedding very important I gave it the five and benifit of doubt as I am not used to the new technology, Some cycles can take over and hour, Just plan ahead. ( it definitely isnt like the conventional washers) I just wash EVERYTHING on Saturday morning and go about my business and dry them when you get home. Only thing I dont like and still cant figure out if it works properly is the Softner dispenser, I am going to get a ball thingy , but in meantime I try to catch it at rinse and pour enough in, This thing is big and I like soft, so double it up. I am also looking into better softner as apposed to store brand. Also use the pods or packs all in one, use two.... and definitely use the Oxi it really gets the dingy out of my work clothes. Keep up the good work GE!

I like the washer. It is easy to use and fast. But it is sometimes unbalanced and becomes noisy.

I purchased this washer because my old Kenmore front loader was leaking. I did not want to replace the old one with a front loader due to the mold they accumulate. From my experience with an LG top loader, with out agitator 5 years ago, I did not want to order a model without the agitator. I was all set in getting a model with an agitator. While shopping at my local Best Buy. The salesman explained the features of the GE - 4.6 Cu. Ft. 14-Cycle Top-Loading Washer . He told me he recently purchased this model and is very happy with it. The washer was delivered an installed. The installers reviewed the features and started the clean cycle for me. They told me when the machine is done cleaning , it would be ready for use. When cycle finished. I opened the washer and there was no AGITATOR!! Boy was I disappointed. The reason I did not want the model with out agitator was I had a bad experience with one in the past. I returned one because it did distribute the closed evenly during the spin cycle and were always soaking wet. I immediately called my sales person. He told me they did deliver the wrong model and he would have it replaced as soon as possible. In the mean time, use the washer until replacement is delivered. We had use of this washer for a month. It surprised me! I got our clothes really clean, It has a a lot of cycles to choose from and it spins clothes really dry. Bulky towels , it cleans 6 to 8, with no problem. I have washed queen size comforters , with no problem. I was so impressed and cancelled the order for the machine with agitator we were waiting for. I am a laundry freak and I must say you will not be disappointed with this washer. I have bought all of my appliances in the past 3 years at Best Buy they back the products they sell. Also, I recommend that you purchase the Geek Squad warranty. It is reasonable and if something goes wrong they fix it out of warranty. (Yes, I have had them come a fix appliance that needed a minor repair).

I started looking 2 years ago. Then, this January it became critical for me to get a new machine. Newly adopted kitty had ringworm. I spent so many hours, and days, looking at reviews. Several trips to BB and HD. (you can see my full review on HD. I am SO HAPPY with this washer. Having had the Kenmore Elite Oasis, I was familiar with impeller drum loading of wash. I wanted a machine that was NOT to high tech. Mainly, I wanted to be able to add sufficient water to the cycles and extend the SOAK time. All this and WASH my clothes clean. My previous washer miserably failed. I've only had this washer since Jan 24, but I've now washed 12 loads. Most required hot water and Deep Fill--due to ringworm. This machine delivered and then some. I couldn't be happier! And the spin choices are phenomenal. I don't find it noisy. NO problem with staying balanced, and I gave it some challenges--with area rugs and towels. It is just perfect! One thing, I have not noticed any sound signal when the wash is done. Nor is there any light--as my previous had. But THIS washer WORKS! Perfectly! And the 4.6cf size is quite ample. You bet, I recommend this washer! My drier still works after 40 yrs!! Only replaced the heating element, myself, about 4 years ago.

I am very happy with this washer, it has a very large tub, easy to use, and is not noisy as some have reported. I have washed a king size bedspread and washed a large throw rug without any problems. I would have given it a 5-start except that the rug did not spin out as dry as I would like.

This Top Loading washer is very efficient, using very little water and electricity to run. It also does a good job spinning out any excess water, making the drying cycle shorter. I am happy with the choice.

This washer is quiet, efficient and reliable. It uses an efficient amount of water but you have the option of using the deep fill button. It has a stain removal guide for 5 stains. This washer does not have a traditional pole agitator but the bottom of the washer does agitate so your clothes do not just sit in the water. This frees up lots of space since there is no pole agitator, I can wash LOTS of towels at once. I would recommend this washer to anyone.

We have owned this machine now for 1 week, we are starting to notice tearing of certain items . towels, sheets , blankets. We are unsure if they were torn prior to washing but we never noticed the marks before. I do notice that the steel drum in the machine has a very rough seam and it is serated.. I'm thinking that during the spin cycle a heavy load.. towels, blankets, sheets gets pounded on the seam and possibly causing damage. We will have to watch more careful to see if this is causing our damage.. I will update review if we find out the cause.. But beware. I'm giving this a 2 star until i can figure out whats happening may have to call for service :(

It has a lot of useful features. It is Energy Effecient. Does not waste a lot of water. Holds a lot of clothes and cleans just as good. It is quite while it washes

Just got the washer, so all I can say is delivery was great the guys took the time to make sure we were all set. The washer is well designed and has more than enough cycles to choose from. Large capacity so dropping in a comforter was no issue. My only concerns are the HE water levels which seem really low. Even with a medium to small load i cant for certain say that the agitator is doing a good job of cycling the clothes into the water. There is an option for deep wash but they dont recommend making a habit of it. The spin cycle does a really good job of wringing out the laundry but the tub did get out of balance when we washed just the comforter by itself. Even following the instructions. If we had the space a front loader might have been a better option for the HE washer.

I am loving my washer. It has plenty of space to wash all by bedding and comforters. Very easy to use, not loud, clothes are clean, and it is an energy saving model

I like it but it made a little noise. It works fine and cleans as it was directed. I gave 4 stars for the noise but everything else it is outstanding.

I have been using my GE washer for a couple of weeks now and am very happy with it. It seems to do an excellent job of cleaning my clothes though slightly noisy compared to my Samsung machine (that was recalled) It has all the settings I need and I'm a happy customer

It took a little while to get used to this machine, as it was way more complicated than my last one. But once I got familiar with the options, it really can do any combination of how long, hot hot/cold, how vigourous, and lots of pre- and post-cycle options too.

We absolutely love our new washer. Weve owned it a few months now and are still finding new things it does. Also with a large family this washer can hold a good bit and clean gr he heck out of it. Also the lid lock feature is awesome with small kids. We love being able to customize the wash cycle and even my 6 year old can use it! It's that easy!

I purchased this washer to replace another similar top loader that couldn't be fixed due to a discontinued part. It was only a year old. What a difference. This one is better in almost every way. It cleans well. It's Quiet. Tons of cycles and super easy to use. I would recommend this washer to anyone.

Decided to upgrade from our older LG front loader and went with the GE. Arrived and was installed with no problem on a Thursday. On Sunday water was running out of the bottom of the machine. Called Best Buy, they immediately set up an exchange and it was quickly replaced. Have zero problems with the replacement, clothes are waaaaayyy cleaner that the older LG. Very happy overall.