“Why does this washer drum appear to be lose and it makes a loud noise when it spins.”
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Howdy! Thank you for being part of the GE Appliance family. We are happy to answer any question you may have. All GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch. If the sound you are hearing does not sound normal, please reach out to us on our Contact Us page or social media. Thanks! - John@GEA
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