Questions & Answers

Q: QuestionWith the nostick griddle do you use special utensils, or can I use the regular stainless steal ones?

Asked 5 years ago by Susie.

• A:Answer Hi Susie - Thanks for choosing GE Model JGBS66REKSS! We recommend using plastic, nylon, wooden utensils, or SilverStone® kitchen tools to prevent marring of the coating on the non-stick griddle. Stainless tools are not recommended. For more detailed guidance please consult the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000316-3.pdf - We're glad to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan this oven be converted to propane has

Asked 5 years ago by Lori.

• A:Answer Hello Lori - We appreciate your interest in the gas range JGBS66REKSS and we are happy to help! Yes, this model can be converted propane gas. The LP conversion kit is included. Thanks for checking! Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes installation include connecting to the gas line?

Asked 5 years ago by Hammy.

• A:Answer No. The Best Buy team delivered the unit into the kitchen, removed all the packing material, and set it in place. I had to hook up the gas line myself. Every city and state is a little different though, Your state or city may permit the delivery guys to hook up the gas line but not Peoria, Illinois.

  Answered 5 years ago by AndyVerified Purchase

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Q: QuestionIs this a counter depth stove?

Asked 5 years ago by Deb.

• A:Answer Hi Deb. Good question. So long as the installation instructions are followed, this unit will fit snuggly in the cutout space. We would recommend checking your installation instructions to make sure that the cutout space dimensions are met for this unit. We hope that this helps! Stay safe.

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs the broil in the main door or in the drawer down? So can I use the broil without move the food down to the drawer?

Asked 5 years ago by Al.

• A:Answer Hi Al - Thanks for viewing GE Model JGBS66REKSS! Broiling is performed in the lower broiler drawer only. The upper (main) oven does not have a boil mode. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill the delivery team uninstall my old stove if I pay for delivery/installation of the new stove? Because I need to use my stove until the day of the replacement.

Asked 5 years ago by Curious.

• A:Answer Yes at a charge

  Answered 5 years ago by CharlieVerified Purchase

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Q: QuestionWhat are the interior dimensions of the oven? Need to make sure my cookie sheets will fit.

Asked 5 years ago by Freddie.

• A:Answer Hi Freddie - Thanks for your interest in GE! Oven Interior Dimensions: (WxHxD) 24" x 19" x 19". Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs there a charge to remove old stove

Asked 5 years ago by Anonymous.

• A:Answer Yes

  Answered 5 years ago by CharlieVerified Purchase

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Q: QuestionMy current gas range has an average household 3 pronged outlet, not a range cord outlet. Would using that same cord on this range have a negative effect or will I not be able to use it without the 3 pronged range cord outlet?

Asked 5 years ago by AaronJ.

• A:Answer Hi Ajblack - Thanks for choosing GE! The power cord of this gas range has a three-prong (grounding) plug (120V) which plugs into a standard three-prong grounding wall receptacle to minimize the possibility of electric shock hazard from this appliance. To ensure the performance and safety of the range, we do not recommend reusing the power cord from the previous range. We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDOES IT COME WITH THE GAS HOSE? IF NOT WHAT SIZE DO I BUY?

Asked 5 years ago by LEE.

• A:Answer Hi LEE - Thanks for choosing GE! The gas connector is not included. It requires a flexible metal appliance connector (1/2" I.D.). A 5 ft. length is recommended. We suggest viewing the Installation Guide at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10998-3.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow do you set clock and/or change for daylite savings time?

Asked 5 years ago by Thomas.

• A:Answer Hello Thomas - Thank you for reaching out to us with your question; we are happy to help! To set the range clock, press and hold the + and – pads simultaneously for 3 seconds. When the display flashes, you can hit the +/- pads to program the clock. Once the correct time of day is displayed, then press the "Start" pad to save the changes. You just need to make sure to press the + and - pads at the exact same time. It might just take a couple of tries. We hope this information is helpful. Thanks for checking! Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionJust purchased and sales man told me it steam clean but it doesnt state on specs

Asked 5 years ago by Chris.

• A:Answer Hello Chris - Congratulations on your new range purchase! Thank you for your question; we are happy to help! Yes, this model does have a steam clean mode. Please visit the following link to view the instructions provided on page 18 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000316-2.pdf We hope this information is helpful. Thank you for choosing GE Appliances! Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes it have automatic shutdown and start up

Asked 5 years ago by Lollipop.

• A:Answer Hi Lollipop - Thanks for considering GE® 30" Free-Standing Gas Range JGBS66REKSS! The oven has Cook Time and Delay Time options. Cook Time counts down cooking time and turns off the oven when the cooking time is complete. Delay Time delays when the oven will turn on. We suggest to view page 11 of the Use and Care Manual at the following link for complete details on these options: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000316-1.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow do I remove the oven door on model jgbs66rekss. It only has hinges on the left side not right cannot get it to come off.

Asked 5 years ago by deb.

Q: QuestionDoes this model come with a separate broiler drawer below?

Asked 5 years ago by stove.

• A:Answer Yes

  Answered 5 years ago by JLMGVerified Purchase

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Q: QuestionDoes the stove/oven have a standing pilot or electronic pilot

Asked 5 years ago by TLion.

• A:Answer Hello TLio. This gas range has an electronic ignition system. It does not have a standing pilot. Thank you for your interest. Olga

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat size is the gas hose? I was told I had to buy the hose separate

Asked 5 years ago by Sabrina.

• A:Answer Hi Sabrina - You will need a flexible metal appliance connector (1/2” I.D.). A 5-foot length is recommended for ease of installation but other lengths are acceptable. We suggest to view the Installation Guide at the following link for a list of materials needed for installation: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-10998-3.pdf - Thanks for choosing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan you use 3 racks in this oven?

Asked 5 years ago by Maggie.

• A:Answer Hi, it comes with 2 racks and has 5 rack slots total so you could put in a 3rd rack

  Answered 5 years ago by Emily

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Q: QuestionIs this self-cleaning?

Asked 5 years ago by Curious.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi Curious - This range has a Steam Clean oven. It is not self-cleaning. Save time and effort by steam-cleaning the oven after cooking. After the oven cools, simply pour 1 cup of water onto the bottom of the oven and select Steam Clean. The cycle is 30 minutes. See Owner's Manual for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000316-1.pdf - Thanks for your interest! Sue

  Answered 5 years ago by GE Answers

  
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