“I have 2 units for about 2 years. They are great. However, I had the "Filter" light come on, and I cleaned both filters, etc. I went to turn them both on, and they will run for a few seconds and then the "filter" light comes back on and shuts off. help”
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Hello and thanks so much for reaching out about your dehumidifiers. We're sorry to hear about the trouble with the filter light and will be happy to help. We recommend checking that the filters are properly installed and snapped into place. Also, make sure the water buckets is fully inserted. If you continue to have trouble, please reach out to us on social media. Thanks so much. - John@GEAppliances
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