Questions & Answers

Q: Questionwhat is the maximum temperature for the top oven when used alone.

Asked 8 years ago by alicia.

• A:Answer Hi Alicia- Thanks for viewing GE®! The temperature limits are 170F - 550F for both upper and lower ovens. No more shuffling dishes around or trying to figure out how long to cook a dish at a different temperature than recommended. The GE double oven cooks two dishes at different temperatures at the same time. Multi-tasking at its finest! If you need a vent system, check out our GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS equipped with cooktop lighting and four-speed, 400-CFM venting fan system to quickly remove smoke, steam and odors from the cooktop to keep kitchen air fresh and clean. Keep in touch. With so many choices, we are always glad to help make your shopping experience a bit easier! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionDo the racks slide out on rollers or are the 'grooved' into place? If they are the 'groove' kind, is it possible to have them on rollers?

Asked 8 years ago by SirCookAlot.

• A:Answer Hi SirCookAlot- We are excited to hear of your interest! The oven is equipped with 3 Heavy-Duty Oven Racks (not roller racks). Roller racks (also called full-extension racks) can be purchased for use in many ranges. They glide in and out on ball bearings and may be used in any rack position in the upper or lower oven. Roller racks are either nickel or enamel coated, heavy-duty construction and are tested for weights up to 30 lbs. Enamel coated racks are self-clean racks (WB48X20862) and are darker. Nickel racks are a light, shiny metal and can't be self-cleaned (WB48T10071). You can order online at the following link: http://www.geappliances.com/ge/parts/search/ - Or call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–8pm, Sat 8:30am–5pm ET. Keep in touch! SUE@GEA

  Answered 8 years ago by GE Answers

  
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Q: Questionwhat are the dimensions of both ovens?

Asked 9 years ago by barbara.

• A:Answer Hi Barbara- This is Sue at GE Appliances. Thanks for considering our GE Series Double Oven Range! The upper oven interior dimensions are 24"W x 8-7/8"H x 18-1/4"D. The lower oven interior dimensions are approximately 24"W x 17 1/2"H x 18 1/4"D. Thanks for checking with us!

  Answered 9 years ago by GE Answers

  
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Q: QuestionWhat do you recommend using to clean the cook top?

Asked 5 years ago by Penny.

This question was asked about the related product: GE - 6.6 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Black Slate

• A:Answer Hi Penny, thanks for your question! Before using the glass cooktop for the first time, we recommend cleaning it with CeramaBryte Ceramic Cooktop Cleaner. This helps protect the top and makes cleanup easier. Daily use of this cleaner will also help keep the cooktop looking new. Other cleaning creams may not be as effective. You can also use a soft cloth and some mild dish soap with a small amount of water to help clean up any messes. We also have an article titled "ELECTRIC RANGES & COOKTOPS - GLASS COOKTOP CLEANING INSTRUCTIONS" on our website that you may also find useful! We hope that this helps. Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow do I set the time on my oven?

Asked 6 years ago by Anonymous.

• A:Answer Hi - To set the clock, press the 9 and 0 pad and hold for 3 seconds. Use the number pads to program the clock. Press Start to save the time. For reference, see page 11 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80764-4.PDF - Thanks for reaching out to us and for choosing GE! Keep in touch at GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionCan you fit a Turkey in the bottom?

Asked 6 years ago by weezgirl.

This question was asked about the related product: GE - 6.6 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Black Slate

• A:Answer Yes, you can fit a turkey in the bottom

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI have have the ge double oven and I was wondering if they had a setting for different tones for the timer and the cook alarms. I only found a setting for low, medium, and hi. I was hoping it would be possible somehow to be able to hear other sounds.

Asked 6 years ago by Gpav.

• A:Answer Hi Gpav - Thanks for choosing GE! The ranges does not offer different tones for the timer/clock. The timer tone can be continuous (Con bEEP) or one repeating beep (bEEP). A continuous setting will continue to sound a tone until a button on the control is pressed. See page 12 of the Owner's Manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80764-2.pdf - We love hearing suggestions so keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionOne of the reviews mentioned that the oven shuts off when the timer goes off. Is that true? Seems like it would be difficult to check baked goods if that is true?

Asked 7 years ago by sarsun.

This question was asked about the related product: GE - 6.6 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range

• A:Answer You can set the timer, the oven does not turn off. You can set the Cook Time, the oven does turn off.

  Answered 6 years ago by SteveVerified Purchase

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Q: QuestionWhere can I find out about your extended warranty options so I can decide whether or not to go with yours or the seller's?

Asked 7 years ago by Donna77642.

This question was asked about the related product: GE - 6.6 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range

• A:Answer Yes, you can buy Geek Squad Protection Plan to extend and enhance your coverage for up to five years.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI cant get the clock to set on my stove and didn't get a manual for it. Was wondering if anyone could tell me how to do it?

Asked 8 years ago by Candy.

This question was asked about the related product: GE - 6.6 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Black Stainless Steel

• A:Answer Hello Candy - You can view and download the owner's manual for your model here: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80764-2.pdf . Press the "Set Clock" or 9 and 0 pads and hold for three seconds. Use the number pads to program the clock. Press "Start" to save the time. - TREY@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionWhat is the temperature range of the upper and lower ovens ?

Asked 2 years ago by AustinTX.

Q: QuestionCan the top oven be used as a toaster? Want to eliminate the use of toaster oven.

Asked 3 years ago by mel.

Q: QuestionWhen will this be back in stock?

Asked 4 years ago by Susie.

Q: QuestionDoes this model have an induction cooktop?

Asked 5 years ago by Induction.

• A:Answer Hello! Thanks for your question. We found that this range does not have an induction cooktop. It does have a dual burner cooktop. A dual burner cooktop lets you choose between 12-inch and 9-inch electric elements for a more convenient cooking experience. We hope this helps! Emily@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs this item available yet?

Asked 5 years ago by Deb.

Q: Questionare the elements hidden in both ovens

Asked 5 years ago by hanson.

• A:Answer Hi there - Great question! The bake elements in both ovens are not hidden. Thanks for checking! -Mikayla@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this range have a bridge element for griddles or large pans. Do both ovens self clean? I ask because the divider in my current Samsung does not.

Asked 5 years ago by Madamchef.

• A:Answer Hi Madamchef - Thanks for viewing GE Model JB860SJSS! This range does not have a bridge element. Also, both ovens are self-cleaning. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhere can I get new parts for this

Asked 5 years ago by Linda.

This question was asked about the related product: GE - 6.6 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range

Q: Questionwhat color are the side panels on this range

Asked 6 years ago by stainless.

• A:Answer Hi - Thanks for considering GE! The sides of the range are the same dark gray as the cooktop trim, control panel and areas around the windows. We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 6 years ago by GE Answers

  
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