A:AnswerHello Jim - Thank you for the excellent question on this superb range. We are always happy to share about our appliances.
The steam clean function does not require a water connection. This feature is used by pouring a cup of water into the bottom of the oven and letting the heat do the rest.
Please let us know if you have any more questions. - JB
A:AnswerHi there, thanks so much for your question! On double oven ranges, the lower oven can be self-cleaned and steam cleaned. We would recommend that you follow the directions outlined in your Owner's manual. Both ovens cannot be self-cleaned at the same time. On some models, the surface burners must be turned off prior to the self-clean start time. When self-cleaning on some models, the cooktop burners and the other oven will not start. We hope that this is helpful! All the best. -Michael
A:AnswerHi there - Great question! Yes, this range has self-clean ovens with steam clean option. Thanks so much for considering GE Appliances! -Mikayla
A:AnswerHello Sam, that's a great question. We are happy to answer this for you! To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. To avoid scratching the surface, we recommend to not use a steel wool pad and always wipe the surface in the direction of the grain. More tips on cleaning stainless steel surfaces as well as some of our awesome cleaning products can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574 . Additional instructions for cleaning your range can be found on pages 20-26 of your owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-85242-2.PDF . We hope that this helps. All the best! -Eliza
A:AnswerHi mikeg - Thanks for considering GE Model PGS960SELSS! Our double-oven gas ranges, including PGS960SELSS, are not equipped with a storage drawer. A website correction request will be sent to BestBuy. We apologize for any confusion and inconvenience this has caused. Keep in touch at GEAppliances.com. We are always eager to help! Sue
A:AnswerThere is a piece for the back that comes with it that at least in my application is touching the wall behind it. It does have holes in it for venting. Doesn't come with anything for the sides.
A:AnswerHi Tommy - Thanks for reaching out to us regarding your GE Profile Range. We are sorry to hear the oven will not work after a self -clean cycle and displays "door locked". This is frustrating, we know. With electronic ranges, there is a small chance that turning the home circuit breaker off for a few minutes and turning it back on can reset the electronics and display. Also,
we suggest viewing the following link- RANGE OR WALL OVEN - “LOC DOOR” FLASHES IN THE DISPLAY: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16196 - If you need further assistance, a qualified GE service technician is required for an accurate diagnosis. To schedule
service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. We apologize for any inconvenience and hope the reset works. Keep in touch at GEAppliances.com. Sue
A:AnswerHi MaryTaulb - Thanks for considering GE Profile Model # PGS960SELSS! This range does not have integrated venting or downdraft venting. Most range or cooktop models do not require a ventilation system or have a CFM requirement; however, we recommend checking the local residential codes in your area to see if one is required. We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Karam - Thanks for considering GE Profile Model PGS960FELDS! Yes, GE Profile™ 30" Under The Cabinet Hood PVX7300FJDS can be installed above this range. JXCF55 - Charcoal Filter (required for recirculating venting) is sold separately. Most range or cooktop models do not require a ventilation system or have a CFM requirement; however, we recommend checking the local residential codes in your area for requirements. We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for considering GE Profile™ 30" Smart Slide-In Front-Control Gas Double Oven Convection Range PGS960SELSS! The range will slide all the way back to the wall provided the gas and electrical supply are located in the shaded area shown in the Quick Specs at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PGS960BEL_EEL_SEL_C2_17.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHello JapanSolo - Thank you for your interest in GE Appliances. We are happy to assist you. This model is not considered Dual Fuel. It is a Gas range. The oven offers True European Convection and you can see this mode in action here: https://www.youtube.com/embed/zxNVX4MyUfg?rel=0. The convection mode is not required. Regular Bake and Broil modes are still available. Please let us know if you have any more questions! - John
A:AnswerHi Curiouscustomer - Yes, in the case of a power outage, you can light the surface burners with a match. We suggest to view page 8 of the Owner's Manual- "In Case of a Power Failure": https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-85242-2.PDF - Thanks for viewing GE Profile! Sue
A:AnswerHi Curiouscustomer - Oven Interior Dimensions are as follows: Upper 24"W x 9-1/2"H x 19-1/8"D; Lower: 24"W x 15"H x 20-5/8"D. Thanks for your interest! Sue
A:AnswerHi Nanakad - Thanks for your interest! To clean the stainless steel surface, we recommend warm sudsy water or a stainless steel cleaner or polish (Do not use a steel wool pad). We recommend Cerama Bryte® stainless steel appliance cleaner (PM10X311) and Citrushine Stainless Steel Wipes (WX10X10007). Cleaners with oxalic acid such as Bar Keepers Friend Soft Cleanser will remove surface rust, tarnish and small blemishes. Use only a liquid cleanser free of grit and rub in the direction of the brush lines with a damp, soft sponge. Check out the following link- HOW TO CLEAN STAINLESS STEEL: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574 - Also, for reference, see page 20 of the Owner's Manual at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-85242-1.PDF - We currently only offer GE Profile™ 30" Slide-In Front-Control Gas Convection Range PGS960SELSS with double ovens. Keep in touch! Sue
A:AnswerHi BigD67- The gas broil burner is in the lower oven. The low power electric element in the upper oven does not get hot enough to broil. Rather, it is there to provide the right amount of top heat for browning during bake. The lower oven offers Broil Hi/Lo. The Broil High (550F) mode uses intense heat from the upper element or burner to sear foods. The Broil Lo (450F) uses less intense heat from the upper element or burner to cook food thoroughly while
also browning the surface. Explore our Black Stainless Appliances at https://www.geappliances.com/ge/black-stainless-steel-appliances.htm - Thanks for considering GE! Keep in touch! Sue
A:AnswerHi Mendy- No, the gas broil burner is in the lower oven. The low power electric element in the upper oven does not get hot enough to broil. Rather, it is there to provide the right amount of top heat for browning during bake. Keep in touch! Sue
