Questions & Answers

Q: QuestionDoes this duct cover come with any warranty or guarantee?

• A:Answer Yes, this GE duct cover comes with a 1-year warranty for both labor and parts. The warranty information is provided in the product specifications section.

Q: QuestionWhat is the maximum ceiling height that this duct cover can accommodate?

• A:Answer This GE duct cover is compatible with ceiling heights of 9 feet, providing complete coverage when installing a ventilation hood. It ensures a clean and finished look for your GE Appliances vent hood.

Q: QuestionWhat is the purpose of the 9' Ceiling Duct Cover Kit?

• A:Answer The 9' Ceiling Duct Cover Kit is designed to provide a clean and finished appearance when integrating a GE range hood into a kitchen. It ensures complete coverage for ceiling heights of 9 feet during the installation of a ventilation hood.

Q: QuestionAre all the necessary hardware and installation instructions included with the duct cover kit?

• A:Answer Yes, all the necessary hardware is included with the GE 9' Ceiling Duct Cover Kit. Additionally, the product package includes installation instructions to assist with the installation process.

Q: QuestionIs this compatible with GE JVW5301SJSS?

Asked 2 years ago by Matt.

• A:Answer Yes, I have the same combination

  Answered 2 years ago by DeepakVerified Purchase

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionGood afternoon! I have a GE range hood that's 17" from the ceiling. Is there an extension long enough for that? Can they be doubled to ensure that it can reach the ceiling for venting?

Asked 3 years ago by Anonymous.

Q: QuestionWill this work with ZLINE - 30" Externally Vented Range Hood - Brushed Stainless Steel?

Asked 3 years ago by GIZ.

Q: QuestionHello! How many pieces are included? What are the dimensions of each piece?

Asked 3 years ago by Scarlett2709.

Q: QuestionWhat is the maximum actual length of the cover when both pieces are assembled, 19-11/16" cannot be correct for the overall length .

Asked 3 years ago by Ron2.

Q: QuestionDoes GE offer any crown molding trim pieces for any of their range hoods?

Asked 4 years ago by robreadykw.

This question was asked about the related product: GE - 9' Ceiling Duct Cover Kit - Black Stainless Steel

• A:Answer Hello there, we appreciate you taking time to reach out to us. We're sorry to say we do not offer any crown molding trim pieces, but this is certainly something we can bring up with our team for future consideration. We're wishing you the very best and we hope to see you in our GEA family. - Guy@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWould this one fits the Vented Range Hoods Models: CVW9301 and CVW9361?

Asked 4 years ago by Grace.

• A:Answer Hi there, thanks for checking! The extension kit that you've provided here would not work with these models. These models have a 10 ft. duct cover extension kit that can be used with them. That part number is: UXCH2NSS. We hope this is helpful! Best wishes. -Michael@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a crown molding trim kit?

Asked 4 years ago by Watson.

• A:Answer Hello, Thanks for asking! We appreciate the interest and we're happy to help. We found this model does not come equipped with a crown molding trim kit. For the most accurate availability info, we suggest contacting your local Best Buy. Let us know if you have any other questions. Have a great day! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI'm trying to determine the dimensions of the duct covers, can you please post them?

Asked 5 years ago by ksizzle.

• A:Answer Hi, Good question! We're glad you like this model and we'd be happy to provide you with an answer. This duct cover accessory dimensions are: 19-11/16" H x 8-1/4" W x 7-1/16" D. Thanks for checking with us! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionI have VW5361BJTS range hood, and it'll be installed in a room with a 12' ceiling. I have read that the 'JXDC72TS - 10 (ft.) Ceiling Duct Cover Kit' has been replaced by model UXDC72BJTS, 8.25"W x 7.0625"D.x 60"H. Will UXDC72BJTS or something else work?

Asked 5 years ago by tombdean.

This question was asked about the related product: GE - 9' Ceiling Duct Cover Kit - Black Stainless Steel

• A:Answer Hi there, Thank you so much for taking the time to reach out. We could not locate the model range hood based from the model number you provided. Would you mind reaching out to us on social media with a picture of the rating plate? We'll be happy to help you there. Stay well! Mike@GEA

  Answered 5 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello I have a GE Monogram 48" Hood and I need a 10" stainless steel pipe/duct cover What would you recommend I use ?

Asked 5 years ago by RONNIE.

• A:Answer Hello RONNIE, thank you for your question. The type of duct cover you will need is dependent on the model of vent hood that you own. In order for us to assist you with this further and find the exact duct cover needed, please reach out to us on one of our social media platforms. We look forward to hearing from you soon! -Chris@GEA

  Answered 5 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this be cut to the size that I need?

Asked 5 years ago by Tedder.

• A:Answer Hi Tedder - Thanks for choosing GE! Although we have not tested this, cutting the duct cover would not negatively impact the product. Clearly if a mistake is made when cutting the duct cover down a few inches, the warranty will not cover that damage. New holes will have to be drilled on the flange to attach it to the bracket. Also, make sure to install it as identified in the installation instructions. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThere are two pieces in this duct cover kit. What are the dimensions of each piece in the kit? Specifically, what are the dimensions of the Lower Duct Cover and the Upper Duct Cover pieces?

Asked 3 years ago by MrFurley.

• A:Answer Hello. Thanks for checking with us! The Duct Cover is 1 piece that is used with the lower duct cover that comes with the hood. The duct cover accessory is 19-11/16"H x 8-1/4"W x 7-1/16"D. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionWhat is the ceiling height this is made for? GE website says this model works with 10' Ceilings...

Asked 5 years ago by kmoore.

• A:Answer Hi kmoore - Thanks for viewing GE Model UXDC72SJSS! UXDC72SJSS is for use with 9' ceilings. UXDC53SJSS is for use with 10' ceilings. We suggest viewing the Quick Specs document at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVW5301SJ_EJ_BJ_R2_17.pdf - Also, take a look at the following link at GEAppliances.com: https://www.geapplianceparts.com/store/parts/spec/UXDC72SJSS?SpecType=SpecType - If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionDoes GE offer any crown molding kits for any of their range hoods? I have a GE pyramid hood in Black Slate and it needs a trim piece where the duct meets the ceiling. If they don't have crown molding trim pieces, they should start making them.

Asked 4 years ago by robreadykw.

This question was asked about the related product: GE - 9' Ceiling Duct Cover Kit - Black Stainless Steel

• A:Answer Hello- We appreciate your question and will be sure to share this with our engineering and design teams. Thank you for your suggestion. In the meantime, you can have this piece fabricated. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (2)ReportAnswer this question