“Love my microwave/convection oven. But every time I use the reheat button and the dish starts or steam, the machine shuts off and I get a message to call for repairs and have steamvents opened. Why wasn’t this down at installation?”
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Hi Lainie - Thanks for reaching out to us regarding your GE Profile microwave. We are happy to provide assistance. If "DAMPER STUCK" is displayed on the control panel, a qualified service technician needs to check the internal damper operation. This particular model has a damper operation that is controlled by a motor and is designed to regulate the temperature during convection mode cooking. You can schedule an appointment online at GEAppliances.com - We apologize for any inconvenience this has caused. Keep in touch! Sue
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