A:AnswerHi John - Thanks for reaching out to us! We truly appreciate you choosing GE Appliances for your home and are happy to offer you some guidance in a replacement microwave model. Your current model is a countertop model with built-in capability. If you are looking for countertop only model that is closest to your current model, we would recommend the JES2051DNBB. - If you chose to install your unit as a built-in and are looking for another model with this capability, the PEB7227DLBB would be a great choice! It would offer you many helpful features and can be built-in using the required 27" JX7227DLBB trim kit or the 30" JX7230DLBB trim kit. - Please feel free to reach out to us if you have any additional questions. We are always happy to help! -Eliza@GEA
A:AnswerIf you purchase a similarly sized microwave, you should be able to use the same trim kit. You may have to shim the bottom and level the new microwave. It only took me a total of one hour for me to remove the old one, install the new one, shim it and level it. Hope this helps.
A:AnswerHi John - Thanks for reaching out to us and for your patience. We truly appreciate you choosing GE Appliances for your home and your interest in this built-in microwave as a replacement model! We are happy to help you with this. This model will offer you similar dimensions and appearance to your current model and will provide you with even more sensor cooking features and controls! - The trim kit that is required for this model is either JX7227DLBB 27" Built-In Trim Kit or JX7230DLBB 30" Built-In Trim Kit. It is important to only use the trim kit designed for a specific model so that the trim kit fits the microwave and provides proper air flow. We hope that this helps! -Eliza@GEA
A:AnswerHi Steve! Thanks for your question. We found that this microwave is not available in black stainless. We're sorry for any inconvenience that this may cause. You can find our black stainless microwaves online at this link: https://www.bestbuy.com/site/microwaves/all-microwaves/pcmcat748301803023.c?id=pcmcat748301803023&qp=brand_facet%3DBrand~GE%5Eprimaryfinishcolor_facet%3DPrimary%20Finish%20Color~Black%20stainless%20steel
We hope this helps! Emily@GEA
A:AnswerHello vknupp,
Good question! We thank you for choosing GE and we'd be more than happy to assist you. We recommend the PEB7227ANDD. This model is the most compatible replacement because it meets your dimension needs, and it can be paired with a 27" Stainless steel trim kit . You can find more information on this trim kit using this model number (JX7227SLSS). Please do not hesitate to reach out to us on your “contact us” link on our website if any questions or concerns come up. Hope this helps!
-SylviaGEA
A:AnswerHello Bluecat005,
Thank you so much for reaching out. We're happy to answer your question. We do not currently manufacture a model that will fit that particular trim kit. We truly do apologize if this causes an inconvenience. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
A:AnswerHello Jo - Thank you for reaching out to us regarding your microwave. We are sorry to hear that it is sparking and we are glad to assist. This will require service by a qualified technician. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm
Once your unit has been properly diagnosed, you can then determine if it is better to repair or replace it. The model PEB7227DLBB will fit the current space with the existing trim kit. Thanks for checking. Olga@GEA
A:AnswerNo the old trim kit will not work
, the dimensions of the new microwave are not the same as the old.
I actually had to shim the new microwave on the bottom in order to center the new microwave in the hole correctly to fit the new trim kit.
Best of Luck
Sorry I do not have any pictures
A:AnswerHello RolandMaserati50 - Congratulations on the new microwave. We will be happy to help answer any questions to get it installed. All of the required installation hardware including the lower base pan, brackets, and rails will be included with the trim kit. Please let us know if you have any more questions. - JB
A:AnswerHello roncm,
Thanks so much for reaching out. We're happy to answer your question. This model requires the same cutout dimensions as your current model. You will need to use the trim kit for the new model since the kits are designed specifically for their model. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
A:AnswerHello Suzique,
Thanks for reaching out. We're happy to help you. This model will not fit the same space as the JVM model. Since the JVM model is an over the range model, any over the range model will fit the same cutout requirements. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
A:AnswerHi there GRANNY,
We appreciate you reaching out. We're happy to answer your question. This microwave does not have a built in vent. Only our over-the-range microwaves have vents. We hope this helps. Best wishes. Mike@GEA
A:AnswerHi nmc, thanks for reaching out! We found that the following model would make for a nice replacement: PEM31DFBB. Trim kits are model specific. The trim kits that are associated with with this new model are as follows: 27": JX827DFBB, 30": JX830DFBB. We hope that this helps! Stay safe. -Michael
A:AnswerHi there, USpaul - Great question! The oven and microwave for your current unit, JTP86B0F7BB, are wired together making the microwave unable to be replaced alone. Since the microwave is no longer working you would have to replace the entire appliance. We apologize for any inconvenience this may cause. Thanks so much for checking! -Mikayla
A:AnswerHello coorschick,
Thanks so much for reaching out. We'll be happy to help you. You will need to use the trim kit that is associated with the new model. This is because the trim kits are designed specifically for those models. We hope this helps. Best wishes. Mike@GEA
A:AnswerI saw that there was a trim kit but it cost so much I decided to use the one of the old microwave. I had to do a little adapting but it's fine. If you are not a handy-person go ahead and buy one. GE should have the number for the kit. You can get it through Best buy, too.
A:AnswerHello! Thanks for your question. No, this does not come with the equipment needed to build it in. You will need the required trim kit, which is either part number JX7227DLBB or JX7230DLBB. These trim kits will come with the parts needed to build in the microwave along with the trim kit frame. We hope this helps! Stay safe. - Emily
