“I have a microwave model PEB7226SF2SS that is broken less than 2 years of usage. Can I buy another microwave that is not a GE one that fits with this trim? And after reading so many comments about this microwave breaking, why hasn't GE addressed this?”
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Hi NotaGEfan - Thank you for reaching out to us. We apologize that your microwave has stopped operating after 2 years of usage. If interested, we suggest to schedule a service appointment online at geappliances.com or call GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET Saturday – Sunday: 8 a.m. – 6 p.m. ET. Also, microwave trim kits are designed to provide a built-in look while also providing air flow necessary to the microwave. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. Therefore, your current trim kit cannot be used with other brands. The model that replaces PEB7226SF2SS is GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227ANDD, in case you are wanting to purchase a new one. This model is compatible with GE® Required 27" Built-In Trim Kit JX7227SLSS and GE® Required 30" Built-In Trim Kit JX7230SLSS. We suggest you view the Quick Specs for the product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf. Again, we apologize for this experience. You should not expect issues with this new model. Keep in touch at geappliances.com -Emelea
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