A:AnswerHi NotaGEfan - Thank you for reaching out to us. We apologize that your microwave has stopped operating after 2 years of usage. If interested, we suggest to schedule a service appointment online at geappliances.com or call GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET Saturday – Sunday: 8 a.m. – 6 p.m. ET. Also, microwave trim kits are designed to provide a built-in look while also providing air flow necessary to the microwave. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. Therefore, your current trim kit cannot be used with other brands. The model that replaces PEB7226SF2SS is GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227ANDD, in case you are wanting to purchase a new one. This model is compatible with GE® Required 27" Built-In Trim Kit JX7227SLSS and GE® Required 30" Built-In Trim Kit JX7230SLSS. We suggest you view the Quick Specs for the product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf. Again, we apologize for this experience. You should not expect issues with this new model. Keep in touch at geappliances.com -Emelea
A:AnswerHi wiseguy - GE Profile™ 2.2 Cu. Ft. Countertop Sensor Microwave Oven
PES7227ELES is intended for countertop use. This model is not compatible with a trim kit. We suggest GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227ANDD (same features). This model requires GE® Required 27" Built-In Trim Kit JX7227ELES or GE® Required 30" Built-In Trim Kit JX7230ELES. See Quick Specs for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - Thanks for choosing GE. Keep in touch at GEAppliances.com - Sue
A:AnswerHi LN - This is not a direct replacement. We suggest to view the comparable GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven
PEM31SFSS. See Quick Specs at the following link for details including dimensions and trim kits: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - We certainly appreciate your loyalty! Sue
A:AnswerHello ggh - Thank you for reaching out. We are not sure what you mean by cam rating. But you can view all the certifications and electrical requirements in the Owner's Manual here:https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40780-1.pdf
Hope this Helps! - John
A:AnswerHi - Yes, GE Profile™ Series 2.2 Cu. Ft. Countertop Sensor Microwave Oven
PES7227SLSS is designed for countertop use. Approximate Product Dimensions (WxHxD) (in.) 24 in x 13 1/2 in x 18 1/2 in. We suggest to view the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch! Sue
A:AnswerHi Rainbow - Model #: JKP86S0H4SS is a built-in combination wall oven. Built-in double ovens with microwave are designed as one model and are wired together. You cannot replace just the microwave. The current models are GE Profile™ Series 27" Built-In Combination Convection Microwave/Convection Wall Oven PK7800SKSS and GE® 27" Built-In Combination Microwave/Thermal Wall Oven JK3800SHSS. Keep in touch at GEAppliances.com - Sue
A:AnswerHi- GE® 27" Built-In Double Microwave/Thermal Wall Oven JKP86S0H4SS is designed as one model so that the oven and microwave are wired together. You cannot replace just the microwave or just the oven. It would require replacing the model. The comparable model is GE® 27" Built-In Combination Microwave/Thermal Wall Oven JK3800SHSS. See Quick Specs for details including dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320134_jk3800sh_c2.pdf - Keep in touch at GEAppliances.com - Sue
A:AnswerHi MissMo - GE® 27" Built-In Double Microwave/Thermal Wall Oven
JKP86S0H4SS is designed as one model so that the oven and microwave are wired together. You cannot replace just the microwave or just the oven. It would require replacing the model. The comparable model is GE® 27" Built-In Combination Microwave/Thermal Wall Oven JK3800SHSS. See Quick Specs for details including dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320134_jk3800sh_c2.pdf - Keep in touch at GEAppliances.com - Sue
A:AnswerHi Steveo - While PEB7227SLSS and PES7227SLSS have the same features, PES7227SLSS is intended for countertop use only, therefore, it is not compatible with a trim kit. GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227SLSS is compatible with GE® Required 27" Built-In Trim Kit JX7227SLSS and GE® Required 30" Built-In Trim Kit JX7230SLSS (sold separately). See Quick Specs for dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227SL_BL_R2_17.pdf - Thanks for choosing GE! Sue
A:AnswerHi Ronald - GE Profile™ Series 2.2 Cu. Ft. Countertop Sensor Microwave Oven PES7227SLSS has sensor cooking controls that automatically adjusts time and power for delicious cooking results. Play Video: https://www.youtube.com/embed/yM_I2G6dFOo?rel=0 - Also, the extra-large 16.5" turntable rotates food throughout the cycle and accommodates large cookware. Thanks for reaching out to us and for choosing GE! Enjoy - Sue
A:AnswerHi Pronto - Yes! When the model is manufactured, the extra number (1) is placed on the appliance rating plate and product registration card. This number is used to identify manufacturing specific data when the appliance is made. Should service or parts be needed, this is used as an identifier for the specific appliance. Thanks for choosing GE. Enjoy! Sue
A:AnswerHi CFBSR - For safety reasons, the interior bulb is not consumer replaceable. This countertop microwave requires service to replace the interior light, if necessary. Also, it is not designed to accept a higher wattage bulb. Keep in touch! Sue
A:AnswerBe AWARE! I believe this microwave requires a 25” trim kit and nobody makes 25” trim kits. Before you buy any under counter microwave, check and VERIFY which trim kit will work with it! The smallest size trim kit is 26”.
A:AnswerHi AV- We are sorry to hear of this unfortunate experience and certainly appreciate your loyalty. Trim kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. Our current model PEB7227SLSS is compatible with GE® 30" Built-In Trim Kit JX7230SLSS. Check out the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227SL_BL_R2_17.pdf - We're glad to have you in the family. Keep in touch! SUE@GEA
A:AnswerHi Lena- We certainly appreciate your loyalty! Trim Kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. The comparable model is GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven
PEB7227DLWW. It is compatible with GE® Required 27" Built-In Trim Kit JX7227DLWW and GE® Required 30" Built-In Trim Kit JX7230DLWW. We suggest to view the Quick Specs for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - You can also view the Quick Specs for model JE2160WF at the following link for comparison: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240350_je2160_bfcfsfwf_r2.pdf - Keep in touch! SUE@GEA