“Water line stopped up how do you get to the waterline to unstop cannot get to the tray and the top part out. Model no pfss6pkxdss”
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Hi Jombo - Thanks for reaching out to us and for choosing GE Profile pfss6pkxdss. We are sorry to hear of the issue with the water line and apologize for any inconvenience this has caused. If there is no water coming from the dispenser, or if it dispenses slowly, we suggest viewing the following troubleshooting link for tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34232 - If you need further assistance, a qualified GE service technician is required for an accurate diagnosis. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. We hope this is helpful. Keep in touch! Sue
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