“I cannot get the water pitcher to fill or the ice machine to work. The delivery guys connected the waterline and I double checked it to make sure they turned it on. Where can I find a trouble shooting guide?”
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It may take up to 48 hours to get the first batch of ice. Give it time ;)
Sorry, there was a problem. Please try again later.A newly installed refrigerator may take 12 to 24 hours to begin making ice. If pitcher is not detected, remove the pitcher and reseat it into the dispenser. Make sure it is seated properly. Make sure the float inside the pitcher is free floating. If the float is stuck, hold the lid upside down to see if the float moves in the track. If ice has formed, run the lid under warm water to melt the ice and increase the fresh food temperature. Make sure the water filter cartridge is seated correctly in the cartridge holder prior to rotating into housing. The teeth on the filter should be seated in the grooves in the holder. You can find the manual on Best Buys site and on our GE Appliances site. If you need service, please take advantage of your warranty and reach out to Bodewell directly at 1-833-426-3393.
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