Questions & Answers
- Model:
- PTD9000SNSS
- |
- SKU:
- 6399698
Q: QuestionCan this oven be controlled with a smartphone app?
- A:Answer Yes, this oven is app compatible and can be controlled with a smartphone.
This question and answer was generated by AI based on customer and product data.Q: QuestionDo you ned a special pan to air fry? If yes, is it included with the purchase of this oven (like the oven racks)? Or must a separate air fry rack/pan be purchased in addition?
Asked by JimH.
- A:Answer Only use broil safe cookware when using Air Fry mode. A dark sheet pan is recommended because it promotes better browning and crisping. Oven baking baskets and baking grids can also be used. A sheet pan should be placed on the rack below the foods to catch any drippings when using a baking basket. The pans for air fry are not included with this unit. Rack position 3 is recommended for most foods when using Air Fry. If foods are browning too rapidly try using a lower rack position.
Answered by GE Answers
Q: QuestionCAN YOU PUT ALUMINUM FOIL IN THIS OVEN
Asked by mika.
This question was asked about the related product: GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Stainless Steel
- A:Answer Hello - Do not use aluminum foil to line oven bottoms. The foil will trap heat below, and upset the performance of the oven. Same is true for similar items such as silicone oven liners. Foil can melt and permanently damage the oven bottom. Damage from improper use of aluminum foil is not covered by the product warranty. Foil may be used to catch spills by placing a sheet on a lower rack, several inches below the food. Do not use more foil than necessary, and never entirely cover an oven rack with aluminum foil. Keep foil at least 1 ½” from oven walls to prevent poor heat circulation. Please let us know if you have any other questions. Best wishes! -Don@GEA
Answered by GE Answers

Q: QuestionThe oven comes with two racks. Can it support use of a 3rd rack without compromising the even baking? If so, can a 3rd rack be purchased? Cookie trays 3 at a time would be ideal ...
Asked by BakerLady.
This question was asked about the related product: GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Stainless Steel
- A:Answer Hi BakerLady, Thanks for reaching out. We'd love to answer your question. This model oven does support multi-rack baking so you can bake three trays worth of delicious cookies! Additional racks can be purchased at our parts store and that part number is WB48X31582. We hope this helps. Best wishes! Mike@GEA
Answered by GE Answers

Q: QuestionOur ge wall oven Model:JTP30SM2SS, serial #SR11462Q Stooped working. Will this model fit?
Asked by Charrison58.
This question was asked about the related product: GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Stainless Steel
- A:Answer Hello there! We know this can be confusing so we're happy to help you figure this out. The dimensions for both models are similar except the depth needed for installation. Your current oven requires a 21" minimum depth, while the newer model requires a 23" minimum depth. We recommend measuring your cutout to see if you have at least 23" of depth to properly install the new model. If you have any additional questions, don't hesitate to reach out. We're here to help you find the perfect new oven for your home. Julia@GEAppliances
Answered by GE Answers

Q: QuestionHow and where do you add the oil for air frying…
Asked by Anonymous.
This question was asked about the related product: GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Stainless Steel
- A:Answer Greetings, We're happy to see that you're excited to use the air frying feature! It's quickly becoming a popular feature on our models. When using air frying, there is no need to add any oil unless a recipe instructs you to add some oil to the food. If you have any questions, please let us know anytime. Wishing you well! Mike@GEA
Answered by GE Answers

Q: Questiondoes it have a temp probe in the top and bottom ovens?
Asked by Nick77.
- A:Answer Yes, it comes with two probes. One for the top, the other for the bottom.
Answered by George
Q: QuestionThe specs say that this is a 20 amperage oven, the installer says our breaker switch is 50 amps, he never saw an oven with only 20 amps. Can we connect this unit to the 50 amp circuit breaker or does an electrician need to rewire the oven to the breaker?
Asked by DFOMIA.
This question was asked about the related product: GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Stainless Steel
- A:Answer We recommend a 20 amp connection for model PTS7000SNSS. Electrical requirements for the wall oven are discussed in section 5 of the installation instructions. Those instructions can be viewed on Best Buy’s product page for the model, when you go to the ‘From the Manufacturer’ section and scroll to the bottom.
Answered by GE Answers
Q: Questiondoes this model come in a white front finish?
Asked by Anonymous.
This question was asked about the related product: GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Stainless Steel
- A:Answer This PTS7000SNSS model is not available in a white finish. This model is only available in a Stainless Steel finish or a Fingerprint Resistant Black Stainless finish as model number PTS7000BNTS. -- The only 30” single wall oven we currently offer in a white finish is model number JTS3000DNWW. Lauren@GEAppliances
Answered by GE Answers

Q: Questionwhat is best way to clean bottom of oven after the self cleaning function
Asked by trustmother.
This question was asked about the related product: GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Stainless Steel
- A:Answer The ash from the food soil can be removed with a water and vinegar solution using a sponge or cloth after the oven has cooled down. -Don@GEAppliances
Answered by GE Answers

Q: Questionis there a special pan or reservoir to put water for the steam clean
Asked by trustmother.
This question was asked about the related product: GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Stainless Steel
- A:Answer For the Steam Clean feature, water will be poured directly into the bottom of your oven. Thank you for reaching out to us! -Kacie@GEAppliances
Answered by GE Answers

Q: QuestionAre both ovens convection?
Asked by craig.
- A:Answer Both ovens on this model offer the True European Convection with Direct Air cooking system. Don't forget to try the Dehydrate Mode as well!
Answered by GE Answers

Q: QuestionWhat is the height of the oven when measured just *behind* the front panel? In other words, not the total height.
Asked by GF.
This question was asked about the related product: GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Stainless Steel
- A:Answer The product dimensions are identified in the "Specifications Sheet found under the "Features" tab. Additionally, the distance from bottom of cutout to the top, front of the body (area directly behind the control panel) is 27.136" and the distance from bottom of the cutout to the top, front of the control panel is 28.176".Hope this is helpful.
Answered by GE Answers

Q: QuestionWhat kind of warranty comes with the oven
Asked by Chad.
This question was asked about the related product: GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Stainless Steel
- A:Answer Hello - This range does have a one year limited warranty from the date of purchase. For more details about the warranty, please review the "GE Appliances Electric Oven Limited Warranty" section on pg. 22 of the Owner's Manual. We appreciate your interest in our lovely GE Profile oven. Best wishes! -Don@GEAppliances
Answered by GE Answers

Q: QuestionI have an old GE 30" Wall Oven model JTP 10GP3BG and need to confirm the GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking dimensions are the same and will fit without any opening/cabinet modifications.
Asked by WallOvenFit.
- A:Answer Hi - We appreciate you reaching out to us. Based on the information we have available, the cutout dimensions that were required for your existing wall oven is larger than what is needed for the new models. We encourage you to remove the existing oven from the cabinetry far enough to measure the actual opening (height x width) you have available. You'll then have a better idea as to exactly what modifications would be needed to accommodate the new model. Wishing you the best! Vikki@GEAppliances
Answered by GE Answers

Q: QuestionNo full answers to the questions!
Asked by Anonymous.
This question was asked about the related product: GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Stainless Steel
- A:Answer We're sorry to hear that you are not pleased. Please reach back out to us with the details that you are looking for so that we can help. All the best.- Kianna@GEAppliances
Answered by GE Answers

Q: QuestionIs it possible to use the features of this beautiful oven without the app? Or is the app required for certain features (e.g. air frying or convection)? Thank you!
Asked by kLss.
This question was asked about the related product: GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Stainless Steel
- A:Answer The app is not required. All functions are operational from the oven’s keypad.
Answered by Anonymous
Q: QuestionWill GE be making a 27" Smart Built-in Single Electric Convection Wall Oven with Air Fry soon???? I hope so!
Asked by Good4u.
This question was asked about the related product: GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry & Precision Cooking - Stainless Steel
- A:Answer Hi - We appreciate your interest in a new GE Appliances wall oven. Great news! We do offer a 27" Smart wall oven with air fry. The model number of this amazing oven is PKS7000SNSS. We hope you choose this beautiful Profile oven for your home. Kind regards - Vikki@GEA
Answered by GE Answers

Q: QuestionWill this Black stainless steel match with black slate appliances?
Asked by NicoleB.
- A:Answer Hi there - that’s a great question! Our Black Slate finish has a deep charcoal color, and the black stainless handles perfectly complement the stainless steel, chef-inspired accents found on Café Series and Profile Series appliances. Its unique matte finish hides fingerprints and virtually eliminates smudges, keeping your appliances looking clean. We hope this helps! Take care. Lauren@GE
Answered by GE Answers

Q: QuestionDo you have the option of turning the convection fan off?
Asked by Tocody.
- A:Answer Hello - Yes, you do have the option to turn off the convection mode. Please let us know if you have additional questions. Take care. -Don@GEA
Answered by GE Answers

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