“I purchased this fridge and it’s making a terrible noise. Sounds like there is a mechanical defect. Please review the attached video. What can be done to address this nail on chalk board noise?”
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Hello- We appreciate you taking the time to send in your feedback. We apologize that your refrigerator is causing concern and can understand how disappointing and frustrating that is. We always strive to providing solutions as well as quality products for our customers. If you haven't already, we suggest calling to schedule service with one of our technicians- GE Appliance Service 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 9 p.m. ET Saturday – Sunday: 8 a.m. – 6 p.m. ET They will be familiar with the unit and are confident they can help you out. Let us know if you need anything else in the future. Take care! Dianna@GEA
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