“Our previous GE Profile fridge delivered about 3 16-oz bottles of COLD water before the chill left. We were expecting same from this new model, but to our disappointment it is not cold at all. WHY? A real disappointment!!”
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Hello. Thanks for reaching out. We apologize for any inconvenience your refrigerator not producing cold water has caused. We understand your concern, and would like to provide some insightful suggestions. It is recommended that you wait 24 hours for the refrigerator to completely cool down. Allow several hours for the replenished water supply to chill. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). Should you have any additional questions, please reach out to us!- Kianna@GEA
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