“3 days after using it is giving me the "needs cleaning" message on the app. Why?? I gave it a good clean 3 days ago when I bought & have been using distilled water.”
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The sensors have a scale build-up on them. You must clean it weekly
Sorry, there was a problem. Please try again later.Using distilled water is great. The reason might be that over time you might get dust/dirt from the air inside the machine or from the constant opening of the bin. As it produces ice and drops to bin, it recycles the water, from melted ice, which can carry dust back into the reservoir underneath the bin. I'm sure they are covering their end by asking you to clean regularly, so you produce clean ice.
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