Questions & Answers

Q: QuestionAre the grates safe to clean in a dishwasher?

• A:Answer Yes, the heavy-duty grates are dishwasher-safe.

Q: QuestionDoes this cooktop have backlit knobs?

• A:Answer Yes, this cooktop has white LED backlit heavy-duty knobs.

Q: QuestionIs a propane conversion kit included with this cooktop?

• A:Answer Yes, a propane conversion kit is included with this cooktop.

Q: QuestionDoes this cooktop have an electric ignition?

• A:Answer Yes, this cooktop has electric ignition.

Q: QuestionDoes this cooktop have sealed burners?

• A:Answer Yes, this cooktop has sealed cooktop burners.

Q: QuestionHow many burners does this cooktop have?

• A:Answer This cooktop has five sealed burners.

Q: QuestionI am in process of purchasing a new stove top and have 2 questions. 1. Does the GE Profile 30 Gas Cooktop Model # PGP7030SLSS come with plastic or metal knobs? 2. Does it come with the griddle?

Asked 6 years ago by Noellek.

• A:Answer The knobs are plastic and THEY MELT. Mine lasted only 4 months.

  Answered 6 years ago by pkls206

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Q: QuestionWhat is the exact measurement of the burner to the grate? Thank you.

Asked 5 years ago by ChaCha.

• A:Answer Exactly one inch from top of burner to bottom of grate. Grates remain hot for 2 to 4 minutes after turn off

  Answered 5 years ago by JamesyVerified Purchase

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Q: QuestionCan this cooktop be converted for use with propane? Does propane affect the power to the cooktop?

Asked 5 years ago by betsy122.

• A:Answer Hi betsy122, thanks for your questions! Yes, this model can be converted to use Liquid Propane (LP) rather than Natural Gas. The conversion kit comes with the unit. We'd recommend that this conversion be performed by a qualified gas professional. - As for the power of the cooktop, converting from Natural Gas to LP would not affect the BTU ratings. We hope this helps! Stay safe. -Michael@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs this black enamel, stainless? What is the Black surface? can't find that info anywhere on the specifications

Asked 8 years ago by Pamelalovestocook.

This question was asked about the related product: GE - Profile Series 30" Built-In Gas Cooktop - Black

• A:Answer Hello Pamelalovestocook - The black surface is porcelain enamel, and it is not stainless. We do offer cleaning instructions for this surface: http://products.geappliances.com/appliance/gea-support-search-content?contentId=16856. -TREY@GEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionWhat is minimum clearance to side wall?

Asked 2 months ago by Jeff.

• A:Answer This model requires a 12" minimum clearance to side wall from the cut-out. You can view additional requirements by checking out the installation instructions on page 2. This can be found by clicking on "Features" then scrolling down the section on the right until you see the links.

  Answered 2 months ago by GE Answers

  
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Q: QuestionI currently have a Jenn-air 30" electric cooktop. The cutout is approximately 28" long by 20" wide and about 5" deep. Will this gas cooktop fit

Asked 1 year ago by SK.

This question was asked about the related product: GE - Profile Series 30" Built-In Gas Cooktop - Black

• A:Answer This model requires a cutout length of 28-1/2” and width of 19-5/8”. To ensure that your space is a good fit, check out the dimensions and installation information in the Product Datasheet, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website.

  Answered 1 year ago by GE Answers

  
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Q: QuestionAre there champagne bronze (or equal) knobs that will fit this model

Asked 2 years ago by MHC.

This question was asked about the related product: GE - Profile Series 30" Built-In Gas Cooktop - Black

Q: QuestionWould this model fit the counter cut out for a GE 30 inch electric cook top without having to cut the countertop? I believe that the model number is PP9030DJ2BB. Thank you.

Asked 2 years ago by Dave.

• A:Answer Hi - We appreciate your interest in a new Profile gas cooktop. In comparing the specific dimensions for each of these models, we have determined this is a suitable replacement. The recommended cutout dimensions listed are 28 1/2"W x 19 1/2"D. To confirm this, we encourage you to measure the actual opening you have available. The complete dimensions can be seen by searching for this specific model on our website. We hope this helps. Kind regards - Vikki@GEAppliances

  Answered 2 years ago by GE Answers

  
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Q: QuestionDoes this stove have safety features such as a valve shut off (non locked version (7030)?

Asked 4 years ago by Broccoli24.

Q: QuestionI currently have a 30" Frigidaire stovetop Model #PLGC30S9ECA, Serial #NF80712322. I would like to replace it with the GE 30" Profile 5 Burner stainless stove top. Will this appliance fit into the countertop, ie: are the cut out specs compatible?

Asked 4 years ago by ALG.

• A:Answer Hi - Thank you for your interest in a new GE cooktop. We do not have information available to us regarding brands outside the GE family. If you could provide us with the actual cutout you have available in your countertop, we'd be thrilled to assist you in locating a GE model that will fit your existing space. We look forward to hearing from you. All our best! Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan this cooktop be installed over a oven? Looking to replace an existing gas cooktop which sits above my wall oven (GE Profile model no. P T916S M3SS).

Asked 5 years ago by NeedToKnowASAP.

• A:Answer I would suggest to confirm with a Geek associate, a contractor or direct with the manufacturer. I have it over cabinet draws which work out wonderfully

  Answered 4 years ago by PleasedVerified Purchase

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Q: QuestionI just bought this stove and the control knobs are really tight and dont shut the stove off. I had to kill the gas. What can I do? I cannot cook right know. Im very frustrated. The knob light does not shut off.

Asked 5 years ago by Fcdarauche.

• A:Answer Hi Fcdarauche - Thanks for reaching out to us regarding your new GE Profile Cooktop Model PGP7030SLS. We are sorry to hear of these issues with the control knobs and apologize for any inconvenience this has caused. This is frustrating, we know. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/ser vice-and-support/service.htm?ICID=GEARsupportflyout-service - We are confident our GE service technicians can resolve the issue to your satisfaction. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI currently have a Black 30" GE Profile Gas Cook Top with downdraft. I'm looking to replace with 30" GE Profile Stainless (No Downdraft). Is the cut out the same for either unit or will I have to make a cut to my granite?

Asked 6 years ago by KLC.

• A:Answer Hello KLC - Thank you for reaching out about your cooktop replacement. We will be happy to help. Please reach out with the model number of your current cooktop so we can locate the cutout dimensions. We will be happy to locate a comparable replacement. Thanks! - John

  Answered 6 years ago by GE Answers

  
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