Q: QuestionI purchased the model UVH13012M1SS and was missing the wall mounting bracket. I've called GE parts dept to replace but it's not listed on their replacement page so they cannot find it. Do you have any idea which bracket fit this unit?
Asked by Frustrated.
- A:Answer Hi there - we're more than happy to provide more information about the mounting bracket for the Kitchen Hub! According to the owner's manual (page 14), we can confirm that the unit should come with the bracket attached to the back of the hub with a set of screws. As mentioned by the manual, you need to release this bracket by removing the two screws that hold it in place. -- If you checked the back of the unit and there was no bracket, we strongly suggest you reach out to us on social media (Facebook, Twitter, Instagram, etc.). If you do, we ask that you provide us with: *Complete model number *Complete Serial Number *A picture of the bracket missing *A copy of this question. -- We hope you found this answer helpful. Have a great one. - Pablo@GEA
Answered by GE Answers

Q: QuestionI am looking to purchase the ge kitchen hub, but I can’t find it on your site.
Asked by Lindy.
Q: QuestionWhen will the new model be released?
Asked by Pugbug.
This question was asked about the related product: GE Profile - 30 inches - Externally Vented & Convertible - Under cabinet Range Hood - Matte White
- A:Answer Any up date on if the kitchen hub 2.0 will be released, or is it canceled?
Answered by Matt
Q: QuestionWhen will the smart hub microwave been released? Will it be this year 2022?
Asked by ASmith.
Q: QuestionHi, when will the newest model be released the one that's also a microwave?
Asked by techsavvy.
This question was asked about the related product: GE Profile - 30 inches - Externally Vented & Convertible - Under cabinet Range Hood - Matte White
Q: QuestionDo you have a 220volts version? E.
Asked by Erik.
- A:Answer Hi there, and thanks for reaching out to us about this kitchen hub! We certainly appreciate your interest and would like to assist. At this time, our kitchen hubs run on 120V. We do regret any inconvenience this may cause, and will send feedback on the matter for review. If you have any other concerns or questions, we're always glad to help. Best wishes! -Sarah@GEA
Answered by GE Answers

Q: QuestionWhat material/parts is necessary to convert the vent from an external exhaust to inside recirculating?
Asked by Banks.
This question was asked about the related product: GE Profile - 30 inches - Externally Vented & Convertible - Under cabinet Range Hood - Matte White
- A:Answer Hello Banks - Thank you for the excellent question. We would love to share more about the kitchen Hub. In order to convert the unit to recirculate, the damper mounting plate must be removed and the diverter repositioned. There are no extra materials needed for this, only a simple screwdriver. Please let us know if you have any more questions. - John@GEA
Answered by GE Answers

Q: QuestionDoes this work with Alexa?
Asked by Kerry300.
- A:Answer Hello Kerry300 - Thank you for reaching out about this cutting edge range vent. We are happy to help. We're afraid Alexa and the Kitchen Hub have not been acquainted yet. The hood is supported by Google and will work great with a built in Google Assistant. Stay safe and keep in touch! - John@GEA
Answered by GE Answers

Q: QuestionI love the idea of this product, but I am waiting for the microwave capabilities too. When will that be released? I also heard that one of the food app licenses was not renewed. Does this impact features?
Asked by Microwave.
- A:Answer Do you have it in european 220volts version? E
Answered by Erik
Q: QuestionWhen will the vent/ display screen/ microwave upgrade be available. If you don't you exhaust feature target recirculation fan how does it compare
Asked by Dre.
This question was asked about the related product: GE - 30 inches - Matte Black
- A:Answer Hello Dre, Thank you for this question. The next generation for our Kitchen Hub is slated for a 2021 release. This product comes with a 600-CFM, vertical exhaust ventilation system. This new model can be converted from recirculation to external and vise versa. I hope this helps. Best wishes-Mike
Answered by GE Answers

Q: QuestionCan I extend the range from 30” to 36”?
Asked by Eran.
- A:Answer Hello Eran, that's a great question! If you are wanting to use the 30" Kitchen Hub in a 36" wide space this will require the use of our 36" Over-the-Range Microwave Accessory Filler Kit (JX36DSS) to properly install. Installation instructions for this filler kit can be found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40720-4.PDF - If you have any more questions feel free to reach out at geappliances.com and we will be happy to help! -Eliza
Answered by GE Answers

Q: QuestionCan I install this microwave hub like any wall oven or microwave instead of over the range?
Asked by DSK.
- A:Answer You could as long as there is a secure Cabinet above the hub as there are 2 mounting bolts on top to support the top of unit.
Answered by Jwamp
Q: QuestionCan the Kitchen Hub be connected to a TV antenna or to an external HDMI input?
Asked by DrummerBoy.
- A:Answer Hi DrummerBoy - Thanks for considering our GE Kitchen Hub! It does not offer external HDMI input. Using the Google Play Store, you can download all of your favorite entertainment apps. Examples include: Netflix, Hulu or Sling TV (shows and movies) or Pandora, Spotify (music) Allows for picture-in-picture so you can watch TV shows while doing guided cooking. It runs on Android operation system. We suggest viewing the following links- "Frequently Asked Questions About Kitchen Hub": https://www.geappliances.com/ge/service-and-support/faq-kitchenhub.htm - "About The Kitchen Hub": https://products.geappliances.com/appliance/gea-support-search-content?contentId=38499 - For more information about the Kitchen Hub, check out the feature highlights, videos, integration partners, and appliances that work with the Kitchen Hub at- "Connect the Heart of Your Home": https://www.geappliances.com/ge/kitchenhub/ - For technical support for the Connected capabilities of the Kitchen Hub, contact our Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email [email protected]. - Keep in touch! Sue
Answered by GE Answers

Q: QuestionHi Just wondering if the screen gets sticky due to extensive cooking or cooking a lot of oily foods !
Asked by MK.
- A:Answer Hi MK - The Kitchen Hub is equipped with a screen protection system. Since the Kitchen Hub is installed above a cooking appliance that generates heat, steam, and grease, a Screen Moisture Protection System (Air Curtain) protects the screen by expelling small amounts of air around and below the screen to keep the touchscreen area dry and clean. Highlights of the Air Curtain: *Airflow running down the front of the screen pushes the grease and steam away from the unit, while light air flows from the front, at the bottom. *Reduces grease and moisture from condensing on the screen. *The system is on while the screen is in awake mode, and is off when the screen is in screensaver mode or is turned off. Protection from Moisture: * Operating the cooktop while screen protection system is off may result in condensation on the touchscreen. We recommend that you activate the screen during cooking to prevent this from happening. *If condensation build up continues while protection system is active, turn the ventilation fan “ON” to provide additional protection. View KITCHEN HUB - VENTILATION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38673 - Learn more about THE KITCHEN HUB: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38499 - Thanks for your interest! Sue
Answered by GE Answers

Q: QuestionIs this also a microwave?
Asked by Confusedandamused.
- A:Answer Hi there, The Kitchen Hub is a very innovative piece of technology but it does not double as a microwave. If you are wondering what all it is able to achieve, take a look at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38499 - We hope that this helped! Thank you so much for your question. -MS
Answered by GE Answers

Q: QuestionIsn't heat and humidity destructive to lcd screens? What has been done to protect the screen?
Asked by Justbob30.
- A:Answer Hi Bob, Your Kitchen Hub™ is equipped with a screen protection system. The system expels small amounts of air around and below the screen to keep the touchscreen area dry and clean by preventing condensation or other substances during cooktop operation. We hope that this helped! Thank you for sending in a question. -MS
Answered by GE Answers

Q: QuestionMy wife has curated 1000's of recipes into word documents. They're all stored on Google Drive. Can she view these on this hub with Google Docs or any other app that supports the .doc extension? Thanks!
Asked by JohnT.
- A:Answer Hi John - Thank you for reaching out about our exciting Kitchen Hub. The Hub is compatible with any app from the Google Play Store. You're wife should have no problem viewing those wonderful recipes! Keep in touch! - John
Answered by GE Answers

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