Questions & Answers
- Model:
- PDT715SMNES
- |
- SKU:
- 6365252
Q: QuestionI set my dishwasher for one hour delay accidentally. How can I remove that and put it back on normal wash. How long does normal wash run?
Asked by Mimi.
- A:Answer Press the Start button for 3 seconds to cancel. A normal Wash cycle takes over 3 hours.
Answered by Apt120813
Q: QuestionDo any GE dishwashers do partial loads? As in lower or upper rack only?
Asked by Kathyoe.
- A:Answer Yes, this model has upper and lower features
Answered by Rymvp23
Q: QuestionHow long is the manufacturer warranty? Covers exactly what? Thanks, Gina
Asked by Warranty.
- A:Answer Hi there, thanks so much for your question! The factory warranty for this unit lasts for one year and begins from the date of original purchase. If you need more details on your warranty, please feel free to take a look at page 25 of your Owner's Manual. We hope that this helps! Stay safe. -Michael
Answered by GE Answers

Q: QuestionHow much clearance (Inches) for large plates in the bottom rack if second rack is at its lowest position (to accomodate stemware)? I have big plates and tall wine glasses...
Asked by Martitarnowski.
- A:Answer Hi Marti - Thanks for viewing GE Profile! The lower rack can accommodate a 12" item (plate). We'd love to have your in the family. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue
Answered by GE Answers

Q: QuestionWhen we opened our dishwasher yesterday with all factory packing/tape in place we found a fair amount of water inside and the paperwork was damp. Why would water come inside the new dishwasher?
Asked by spsconcord.
- A:Answer Hi spsconcord - Thanks for choosing GE Profile and welcome to the family! Every dishwasher is tested for leaking before being packed for shipment; therefore, the dishwasher may have a small amount of water in the tub when it reaches the home. If the product is tilted severely or turned upside down, this water may spill out. We apologize for any concern this has caused. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue
Answered by GE Answers

Q: QuestionWe just opened our new dishwasher and there is a fair amount of water inside. It was totally taped up so where did the water come from?
Asked by sps.
- A:Answer Hi sps - Thanks for choosing GE Profile and welcome to the family! Great question. Every dishwasher is tested for leaking before being packed for shipment; therefore, the dishwasher may have a small amount of water in the tub when it reaches the home. Keep in touch at GEAppliances.com. Enjoy! Sue
Answered by GE Answers

Q: QuestionHow do you empty 2" of gray water left in the bottom of the dishwasher at the end of the cycle?
Asked by Keith.
- A:Answer Hi Keith - Thanks for reaching out to us regarding your GE dishwasher Model PDT715SYNFS. We are sorry to hear of the 2" of gray water in the bottom after the cycle and apologize for any inconvenience this has caused. We suggest starting a wash cycle and then cancel by opening the door, press and holding the Start pad for 3 seconds and close the door. The dishwasher will drain, emit a beep sound, and the wash cycle light will turn OFF. See page 9 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000214-1.pdf - If you have any additional questions, do not hesitate to ask. We are also happy to help at GEAppliances.com! Sue
Answered by GE Answers

Q: QuestionWhat is the height and width of the GE Profile dishwasher?
Asked by Condo.
- A:Answer Hi - Thanks for viewing GE Profile Model PDT715SYNFS! Height dimension is 33-3/8" (min.) and adjust to 34-5/8" (max.) and the width is 23 3/4". We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PDT715SBN_SFN_SMN_SYN_R2_19.pdf - Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionWhat is the depth of the unit including the handle?
Asked by Nate.
- A:Answer Hi Nate - Thanks for viewing GE Model PDT715SYNFS! Overall depth with handle is 25.6 in. We suggest viewing the Specifications document at the following link for product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PDT715SBN_SFN_SMN_SYN_R2_19.pdf - If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
Answered by GE Answers

Q: QuestionIn what country is the dishwasher manufactured?
Asked by Bob.
- A:Answer Hi Bob - Thanks for your interest in GE Profile Model PDT715SYNFS! This dishwasher is made in America (Louisville, Ky). We'd love to have you in the family. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionMy height clearance is 33 5/8". Does this model have adjustable feet to lower just a bit or is it a solid 34" high?
Asked by WendyR.
- A:Answer Hi WendyR - Thanks for viewing GE Profile Model PDT715SYNFS! Yes, the unit is equipped with adjustable leveling legs. Height with legs retracted (minimum height) is 33 3/8". We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PDT715SBN_SFN_SMN_SYN_R2_19.pdf - Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionWhat is the distance between the top of the door and the towel handle and how far out does the handle extend from the front of the door?
Asked by DESK.
- A:Answer Hi - Thanks for considering GE Profile Model # PDT715SYNFS! The distance between the top of the door and the towel handle is approximately 2". Also, the overall depth is 24". Overall depth including handle is 25.6". We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PDT715SBN_SFN_SMN_SYN_R2_19.pdf - If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
Answered by GE Answers

Q: QuestionThe product info says this is 34" tall. Is that a fixed height, or are there leveling feet that can make it a little taller? Does the 23.8" width include insulation on the exterior of the tub?
Asked by therese.
- A:Answer Hi Therese - Thanks for considering GE Profile Model # PDT715SYNFS! Maximum Height with legs extended is 34 5/8". Overall Width (including insulation) is 23 3/4". We suggest viewing the Quick Specs at the following link for details including cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PDT715SBN_SFN_SMN_SYN_R2_19.pdf - Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionHi , is there a Pan under the Dishwasher to contain any Water that may collect from a Leak from the Dishwasher ? Thank You
Asked by Drifter.
- A:Answer Hi Drifter - Thanks for considering GE Profile PDT715SYNFS! This model has Active Flood Protect. This feature consist of a sensor that recognizes and prevents potential overflow situations from occurring. This sensor is located under the filter inside the tub, replacing the mechanical float. This type of protection would be extremely beneficial on new construction sites if supply lines have not been properly flushed.Here's how it works: An internal water level sensor, located below the filter, signals the control if the water level is too high prior to flooding. The control will de-energized the fill valve and activate the drain pump. If debris is preventing the fill valve from shutting off properly, the activated drain pump will remove water faster than the fill valve can supply it. Once the internal water level reaches an acceptable limit, the drain pump is de-energized. The cycle will be cancelled, a message displays in the control panel, and LED lights will blink with an alert tone. Also, models PDT785SYNFS and PDT775SYNFS have Leak Defense with Active Flood Protect. Leak Defense with Active Flood Protect is an enhancement feature building upon the Active Flood Protect. Here's how it works: A sturdy plastic polymer pan collects any moisture and holds up to 56 ounces of water. Approximately 1.5 ounces of collected water will trip the sensor in a properly leveled unit; however, a single drop of water in contact with the sensor will trigger action. The water valve is turned off and the pump is activated. A message is presented in the 3-digit display and the LEDs will flash, accompanied with an audible tone. If the unit is connected to WiFi, it will push an alert to the SmartHQ App. The pan is angled to allow for prompt attention. It is fastened in the back and not intended to come off during installation, making installation easier. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionIs model number pdt715smnes finger print Resistant Thanks
Asked by Brian.
- A:Answer Hi Brian - Yes! Slate is a highly engineered, low-gloss matte metallic paint finish that resists fingerprints. Explore Slate at: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionHow long should it show “clean” for? Mine doesn’t show it sometimes in the morning.
Asked by Joe.
- A:Answer I’m having the same issue with my brand new machine. It seems to be running fine but light does not stay every morning.
Answered by Drew
Q: QuestionJust installed this new dishwasher Want to test it to make sure it runs but don’t want to wait an hour before we find out. How do you run the dishwasher for a quick wash?
Asked by Ggcup3606ok.
- A:Answer Hi Ggcup3606ok - Thanks for choosing GE Model PDT715SYNFS and welcome to the family. The shortest cycle is 1 Hour Wash. You can open the door and cancel a cycle at anytime. To cancel a wash cycle, press and hold the Start pad for 3 seconds and close door. The dishwasher will drain, emit a beep sound, and the wash cycle light will turn OFF. Here's the link to the Use and Care Manual for reference: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000214-1.pdf - We're glad to have you in the family. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue
Answered by GE Answers

Q: QuestionDoes this model have a built in "Floor Protect Pan"? thanks
Asked by Arn.
- A:Answer Hi Arn. Good question! Dishwashers with Floor Protect have a pan below the unit that catches small leaks up to 19 oz. Small leaks will usually evaporate once they hit the pan. With larger leaks, the pan tilts forward so the water is directed out the front of the unit where it can be seen and corrected.- Dishwashers with Floor Protect with Alert have a pan with a moisture sensor below the unit and will show LEAK DETECTED on the display if moisture is detected. The dishwasher will also cancel the cycle and pump out any remaining water when this occurs. If the dishwasher is also beeping, disconnect power to the dishwasher until the dishwasher can be repaired. But yes, the model in question does have a built in floor protect pan. We hope that this helps and that you're staying safe.
Answered by GE Answers

Q: QuestionLost my manual need to know how you clean the dishwasher how do you put the settings on clean or sanitize
Asked by Kate.
- A:Answer Hi Kate. The Owner's Manual can be found on our website at the bottom of the unit's product page. For your other question, the clean and/or sanitized light will come on when the cycle has completed to let you know that the dishes inside are clean. Page 8 of your manual has more information on options that you can choose. We would recommend taking a look at that information for more help. We hope that this is helpful! Please stay safe and healthy.
Answered by GE Answers

Q: QuestionDoes it have a “rinse and hold” cycle?
Asked by Jan.
- A:Answer Hi Jan - PDT715SMNES does not have Rinse & Hold cycle. The Steam Pre-wash option begins loosening soils before the powerful wash cycles begin to help eliminate stuck-on soils. This option runs automatically with the selection of the DeepClean cycle, or it can be selected as an option to run before any other cycle. Steam is introduced into the dishwasher during the PREWASH part of the cycle when that option is selected. The tub fills with water, the pump will turn on to circulate the water through the spray arms for a period of time and then stops. The calrod heater at the bottom of the tub will then come on briefly. The wet glassware and dishware can now drip onto the hot calrod heater, and create steam inside the dishwasher. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

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