“Does this machine have to be connected to wifi? I live on the third floor of a condo building and am hoping to put this in a basement. I don't think the wifi will reach.”
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We could not get ours to ANYTHING at all till we scanned the QR code, download the app, and go online. Then the machine downloaded the latest version of software. Then finally went to the next screen and let us proceed to setup and wash clothes.
Sorry, there was a problem. Please try again later.No, not to use the machine but if you wanna use the app then yes. I’d suggest use a multi router network and just buy a secondary router in the middle somewhere. The app isn’t out of this world but it certainly plays a role at the price point of the machine imo.
Sorry, there was a problem. Please try again later.Hi there - Thanks for reaching out. The UltraFast Combo is a smart washer/dryer which means it connects to your Wi-Fi and can be controlled through your phone and the SmartHQ app. We do recommend connecting this unit to your Wi-Fi so it can receive software updates. These updates will boost the performance of your Combo and ensure proper operation as it is continued to be used. The unit will operate without the Wi-Fi connection, but we do recommend it for these updates, among other features provided with the unit when connected. Our Connected Home Support Team will be able to assist you with any questions, concerns, or troubleshooting regarding the Wi-Fi features of our smart appliances. Please reach out to them by calling 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET. Feel free to reach out with any additional questions or if you need further assistance. We're here for you! Take care. Julia@GEAppliances
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