A:AnswerWe were told by Geek Squad to go ahead and use them. Now I read a Best Buy response that "severe" damage could occur if pedestals are installed later? We have been using for 4 months and are waiting on pedestals to arrive. What is accurate response and what is compensation for "severe" damage when installed later, when it is finally in stock.
A:AnswerHi - Thank you for your interest in our amazing Profile UltraFast Combo. We do not recommend the pedestal - GFP1528PTDS for use with the Combo because of the overall height and weight of the product. Our riser - GFR0728PTDS is approved for use with the Combo. We are so glad you checked with us. All our best! Vikki@GEAppliances
A:AnswerHi Brenda - Thanks for choosing GE Model # GFW550SSNWW! This model is compatible with Optional Pedestal Accessory GFP1528SNWW (Sold Separately). We do not offer a shorter pedestal for this model. We are sorry for any disappointment this brings. Keep in touch at GEAppliances.com. Sue
A:AnswerAfter Personally having MAJOR Problems by NOT having them Delivered at the SAME time......It is DEFIANTLY in Your best interests to have the Delivery and service done all at once or at LEAST not more than 1 to Deliver BOTH and 2 to attach Drawer to washer. Make sure you have a spare BLANKET otherwise Your Machine will get all Scratched up like mine did.....just laid it on a cement floor never even asked for a blanket. Thus far Machine and Drawer are GREAT ....Still waiting for Dryer to get done.
A:AnswerI would contact your warranty team and let them know. That sounds like either a defect or possibly an install error. To my knowledge the drawer should close completely. Hope this helps.
A:AnswerHey there, we appreciate you reaching out to us. When a washer and dryer is stacked together, we're sorry to say they cannot be installed with a pedestal for both safety and accessibility concerns. We hope you understand and we're wishing you the best. - Guy@GEA
A:AnswerGo to the GE site and put your washer/dryer info in and they'll show you what's compatible. I would recommend spending the few extra bucks and getting the drawer. It's a solid drawer and holds a lot, and creates usable space.
A:AnswerHi - Thanks for choosing GE! Pedestal Model GFP1528SNWW is not a set. Pedestals for washers and dryers are sold separately. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com. Sue
A:AnswerHi Kim - Thanks for choosing GE! Washer Model # GFP1528SNWW is not compatible with Model # GFP1528SNWW. This washer is compatible with Optional Pedestal Accessory SBSD137HWW (Sold Separately). We're glad to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thank you for reaching out to us. While this pedestal will fit your washer, the color is not the same. Your washer is our diamond gray color and this pedestal is carbon graphite. The carbon graphite color is a deep charcoal color. The pedestal we offered for your model is the GFP1528PNDG. We recommend checking with your dealer directly for availability. We hope this helps. Kind regards - Vikki@GEAppliances
A:AnswerHello - Thanks for reaching out to us. We do not recommend the pedestal GFP1528PTDS for use with the Combo because of the overall height and weight of the product. Only the riser GFR0728PTDS is approved for use with the Combo. We hope you decide to become part of the GE Profile family! Have a great day! -Don@GEAppliances
A:AnswerI don't know about the 'profile' model but this pedestal was too large for my old GE washer & taller, as well!! Size matters, as the pedestal has to take on the pressure & weight of any off-balance washing machine!
Double check the manufacturer's recommendation for your specific model!
A:AnswerI purchased these pedestral while I was buying washer and dryer together. I dont see why it wouldnt work becuase it looks like they are set. Unfortunately, my laundry area is not big enough to install pedestals so I just kept them in the box still. I was thinking if you need any storage or have children you can use them for storage for contain things or for children toy box and etc! I hope this help!
A:AnswerHello there! This is a great question, thanks for checking in with us. The correct riser for the UltraFast Combo unit is model GFR0728PTDS. The pedestal you've purchased has not been tested with the UltraFast Combo therefore we cannot recommend using it with your unit. We suggest returning the pedestal you've already purchased and purchasing the correct riser (GFR0728PTDS. If you have any additional questions, don't hesitate to reach out. We're happy to help! Julia@GEAppliances
A:AnswerHey there! This is a great question, thanks for asking. The riser designed for the UltraFast Combo unit is model number GFR0728PTDS. Since this was the riser designed for the UltraFast Combo, it is the only riser we recommend using with that unit. We hope this was helpful. Reach out with any additional questions you may have. Julia@GEAppliances