“I have the SM-R323NBKAXAR it came with a spare usb 2.0 adapter. I have the Note 7 connectivity is fine. I also have a Note 5, I know I have to use the 2.0 adapter for it but I can't seem to pull the 3.0 usb out, I'm afraid I'll break it. Does it come out?”
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Yes, it should slide off very easily.
Sorry, there was a problem. Please try again later.Yes it does you'll just have to figure it out, or go on YouTube to watch a video on how to remove it, good luck
Sorry, there was a problem. Please try again later.It does come out just try to be very gentle. Look closely there's a unlock/lock slider on it you have to unlock it to release it
Sorry, there was a problem. Please try again later.Yes, it does come out. It is tricky though. Be careful, and check with Samsung The USB Type-C device holder is attached to the Gear VR by default. • If your mobile device’s multipurpose jack is USB Type-C, connect the mobile device using the default connector. • If your mobile device’s multipurpose jack is Micro USB, replace the device holder with the Micro USB version before connecting this mobile device to the Gear VR. Slide the lock switch to the unlock position (1) and remove the device holder from the Gear VR by pulling it out and away to remove it. Caution: Be careful not to break the connector base while trying to remove the device holder. Select another device holder, slide its lock switch to the right , align the connector on the grooved and slide it back into the holder slot. Then, lock the holder by sliding the lock switch back to the lock position. Caution: Do not slide the device holder into the holder slot while the lock switch is in the position. This may damage the lock switch’s latch. Ensure that you lock the device holder by sliding the lock switch to the position. If not, the mobile device may accidentally separate from the Gear VR and be damaged.
Sorry, there was a problem. Please try again later.Hey pynkneewyze, Oh no, I'd be happy to help you with your problem. There is a little lock switch on top of where the adapter plugs in. You can slide the switch from the lock to the unlock position and slide the little adapter out. You will slide the adapter into the base and you should not have to use excessive force to slide it back out. Since I see you have a Note 7, i would recommend participating in the US Product Exchange Program because Samsung cares about their customers safety and satisfaction. You can go to your place of purchase and exchange the phone for an S7, S7 Edge or a new Note 7, depending on availability. Please be aware that it is a one-time exchange and phone options are dependent on carrier availability. I hope you find this helpful and have a great day.
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