Questions & Answers

Q: QuestionWhere can I access Geek Squad 24/7 support?

• A:Answer You can access support online, on the phone, and at Best Buy stores across the U.S.

Q: QuestionWhat does Geek Squad 24/7 support include?

• A:Answer Geek Squad 24/7 support includes technical expertise and personal service for things such as answering questions, removing viruses, and performing tune-ups.

Q: QuestionIs Geek Squad support available at all times?

• A:Answer Yes, Geek Squad support is available 24/7/365.

Q: QuestionHow many Geek Squad agents are available through this service?

• A:Answer This service offers unlimited access to 20,000 Geek Squad Agents.

Q: QuestionHi. Does this support plan cover more than one device? How long is it before I can start using it? If the Geek Squad is unable to fix the problem, will they either recommend a different place to send the device, or send it elsewhere? Thanks, RDG1

Asked 4 years ago by RDG1.