“My camera during the night makes a very loud beep at random times (1x every night). My motion & sound settings are turned off. Even covering the camera or logging out of the app has not worked. What is this sound & how can I turn it off?”
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I have gone back and fourth with the customer service and on 2 seperate tries. I believe it is the camera wifi reseting. It beeps and flashes blue. The flashing blue is setup mode. Customer service was no help at all out of all the times I contacted them. They dont seem to know exactly what I tell them the camera is doing. If they never really understood the problem, it wont be fixed till they do. I still search for a fix but no luck. Trying for past 2 years.
Sorry, there was a problem. Please try again later.My cameras have also been doing this at least once a night at different times. Both look cameras! I'VE CALLLED AND NO ONE CAN HELP!
Sorry, there was a problem. Please try again later.Did you ever figure out how to stop this? Mine does it too!
Sorry, there was a problem. Please try again later.Thank you for taking the time to post this feedback. We are sorry to hear about your experience with the Geeni camera as this would be the last thing that we want for you to experience. We would like to learn and extend our assistance to you and also understand the concern so that you can start enjoying the benefits and features our cameras has to offer, please contact us soon via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support as soon as you are able so we can resolve this. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.
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