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Hello, all Geeni devices will only work for 2.4 GHz for a wider range unlike the 5 GHz that cannot penetrate walls and floors If your WiFi is set to 5 GHz, you can actually change it to 2.4 GHz by accessing your Graphic User Interface (GUI). Since most of the routers nowadays are dual-band, please contact your Internet Service provider so they can separate 2.4 GHz to 5.GHz for them to have different SSID. For more details, please contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Sorry, there was a problem. Please try again later.No, it does not connect to a 5ghz wifi network.
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