Does this work with 5G wifi or 2.4G wifi? null

Hi! Thank you for your interest in one of our products. To answer your question, all of our devices are designed to work for 2.4 GHz networks so that it can accommodate wider range since the 5 GHz that cannot penetrate walls and floors. Since most routers nowadays are dual-band, we can ask your Internet Service Provider to separate the two networks (2.4 GHz and 5 GHz) for them to have different SSID so you can connect your device to 2.4 GHz networks. Anyhow, we want to help you with this so please contact us via email at support@mygeeni.com, phone +1 (888) 232-3143, support.mygeeni.com for online chat support as soon as you are able so we can resolve this. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST.

“Does this work with 5G wifi or 2.4G wifi?”

Asked by spitfire 5 years ago

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Geeni - QUICKPEEK Smart Wi-Fi Video Doorbell - Battery-Front_Standard

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Hi! Thank you for your interest in one of our products. To answer your question, all of our devices are designed to work for 2.4 GHz networks so that it can accommodate wider range since the 5 GHz that cannot penetrate walls and floors. Since most routers nowadays are dual-band, we can ask your Internet Service Provider to separate the two networks (2.4 GHz and 5 GHz) for them to have different SSID so you can connect your device to 2.4 GHz networks. Anyhow, we want to help you with this so please contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support as soon as you are able so we can resolve this. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST.
Answered by Geeni official response 5 years ago
Sorry, there was a problem. Please try again later.
This works with 2.4 G wifi.
Answered by CommunityAnswer 5 years ago
Sorry, there was a problem. Please try again later.