“I have a new Gen 3 Stride step through bike. How do you start the display? The battery is fully charged and shows a blue light. Several attempts made holding the M button down.”
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Make sure the cables you had to connect inside the handlebar post are fitted together well.
Sorry, there was a problem. Please try again later.Please check that the display has been plugged in, it will not be plugged in when you receive it (to prevent the bike from turning on during shipping). The connection is near the brake sensor connections, if you do not see an unused connection, please unwind the wrap that bundles the wiring and cables together (externally, at the front of the bike). If you are unable to find these connections, please send us a message or contact our support team: We are available 5 days a week (Mon-Friday) from 8am-5pm PST. Call us at 888-884-4363, chat with us through the chat widget on our support site (support.gen3ride.com), or email us at [email protected].
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