Questions & Answers

Q: QuestionDoes this Gigabyte Aero laptop include a built-in microphone?

• A:Answer Yes, the Gigabyte Aero 16 laptop has a built-in microphone.

Q: QuestionWhat generation of Intel Core processor is used in this laptop?

• A:Answer This Aero laptop is equipped with a 12th generation Intel Core i9 processor.

Q: QuestionWhat type of display does this Gigabyte laptop have?

• A:Answer This Gigabyte laptop features a 16-inch Samsung AMOLED display with a 4K UHD+ resolution (3840x2400).

Q: QuestionWhat is the maximum amount of RAM supported by this Gigabyte Aero?

• A:Answer This Gigabyte Aero laptop has two DDR5 slots and supports a maximum of 64GB of RAM.

Q: QuestionHow much storage space does the Gigabyte Aero 16 offer?

• A:Answer The Gigabyte Aero 16 comes with a 2TB SSD for storage.

Q: QuestionHi was wondering if I lowered the image resolution to 1k (1920x1080) would I be able to increase the refresh rate?

Asked 3 years ago by Eazyonme.

Q: QuestionI can’t get the USB C charging to work even a little… any tips?

Asked 4 years ago by Anonymous.

• A:Answer Hi this laptop doesnt support charging the laptop via USB C. You will have to use our 230W charger to provide adequate power for this laptop. Hope this helps! - John

  Answered 3 years ago by GIGABYTE Official

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Q: QuestionWhat is the SSD configuration?

Asked 4 years ago by Witekkabc.

• A:Answer Hi Witekkabc, We currently use 2 x 1TB SSD in this configuration. They are swappable/upgradeable. Hope this helps! - John

  Answered 3 years ago by GIGABYTE Official

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Q: QuestionWhat is the refresh rate on the screen of this laptop?

Asked 4 years ago by Shmoo.

• A:Answer Hi Shmoo, This laptop features a 4K AMOLED display at 60hz. Hope this helps! - John

  Answered 3 years ago by GIGABYTE Official

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Q: Questionwhen will this item be expected to come back into stock, and how long before it usually sells out?

Asked 4 years ago by Anonymous.

Q: QuestionWhen will this laptop be expected to go back in stock, and how fast do they usually sell out?

Asked 4 years ago by ConcernedCustomer.

• A:Answer It has been in stock on NewEgg for over a month, the version there is 100$ more, but actually comes with 3TB storage instead of 2TB

  Answered 4 years ago by Timbo

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