A:Answer If you mean Dropcam Pro, there is no factory reset button on Dropcam. To reset the camera, remove it from the account. If there is a Nest Aware subscription, do not cancel the subscription if you plan to reconnect the camera to the account.
Removing the Camera
- Select the camera to reset in the app.
- Tap Settings. (take a screenshot of your settings or write them down for later)
- Scroll to the bottom of the screen and tap Remove Camera.
- Confirm the selection when prompted.
- You will get a removal confirmation email from Nest.