Questions & Answers

Q: QuestionWhat does it mean by "unlocked"? At my age and not tech savvy, I'm not good with some of the terms used here!

Asked 6 years ago by Anonymous.

This question was asked about the related product: Google - Pixel 4 with 64GB Cell Phone (Unlocked) - Clearly White

• A:Answer This is the unlocked US SKU which means it is compatible with many carriers (Verizon, T-Mobile, Sprint, AT&T, Google Fi, U.S. Cellular, Charter, C Spire, Xfinity, Visible, FirstNet, Cellcom, Boost Mobile, Cricket and MetroPCS ). If you are using another carrier, we recommend contacting them directly for the most accurate information regarding device compatibility.

  Answered 6 years ago by MadebyGoogle

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Q: QuestionDoes the pixel 4 have issues staying connected to Bluetooth like the pixel 3 does?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Google - Pixel 4 with 128GB Cell Phone (Unlocked) - Just Black

• A:Answer I have had the phone a little over a month. I use it with various Bluetooth devices such as headphones, wireless speakers, Android Auto, etc. I have not had any issues with the Bluetooth connectivity.

  Answered 5 years ago by RelishVerified Purchase

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Q: QuestionIs the pixel4 5g?

Asked 5 years ago by sheltie2.

• A:Answer No it's not.

  Answered 3 years ago by PaulV

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Q: Questionglass on pixel 4 plus

Asked 5 years ago by Anonymous.

• A:Answer The Pixel 4 and Pixel 4 XL use Corning Gorilla Glass 5.

  Answered 5 years ago by Google Team

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Q: QuestionDoes this phone have NFC?

Asked 5 years ago by Nee.

• A:Answer Yes.

  Answered 5 years ago by Adiath

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Q: QuestionCan i use this phone with my Bangladeshi sim card ??

Asked 5 years ago by Anjon.

• A:Answer Absolutely. It’s unlocked. As long as you have a nano sized sim, it should work.

  Answered 5 years ago by deejay08Verified Purchase

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Q: QuestionThey go to Mexico?

Asked 5 years ago by Alvaro.

This question was asked about the related product: Google - Pixel 4 with 64GB Cell Phone (Unlocked) - Clearly White

• A:Answer Si y con google fi, sí, funciona en México y con el servicio de Google fi las llamadas a México son gratuitas.

  Answered 5 years ago by Gimmick

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Q: QuestionI’m wondering if I could use if for straight talk of it’s unlocked an is the sims card holder the same as the Apple.? And would I be able to return the phone if I didn’t like it or if it didn’t work for my sims card.?

Asked 5 years ago by Anonymous.

• A:Answer I don't know the answer to your question, but go and find google Fi (which is a google cell phone plan) and look for google tech support. They are 24/7 year round. They should be the best to answer your question since Pixels are their phones.

  Answered 5 years ago by HDKHVerified Purchase

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Q: QuestionWill this unlocked phone work with straight talk?

Asked 5 years ago by Kathy1960.

This question was asked about the related product: Google - Pixel 4 with 128GB Cell Phone (Unlocked) - Just Black

• A:Answer I bought it unlocked and activated with Sprint and it came with the SIM card so it would work out of the box once I put the SIM card in. If you call Best buy and ask for the mobile section, David and his team are really helpful.

  Answered 5 years ago by Caleb

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Q: QuestionIs this phone new or refurbished?

Asked 6 years ago by ATL.

• A:Answer New

  Answered 5 years ago by Adiath

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Q: QuestionWhich mobile carriers (e.g. AT&T, T Mobile) can I use the eSIM? Which one can I activate online without calling their tech support or their store?

Asked 6 years ago by PeteSF.

This question was asked about the related product: Google - Pixel 4 with 128GB Cell Phone (Unlocked) - Just Black

• A:Answer You cannot use it with T-Mobile currently. I bought the phone to use it with T-Mobile and can't so I'm returning it and taking a $45 hit. I also heard from Google themselves when I chatted with them today it does not work with Verizon.

  Answered 6 years ago by LarsNielsen

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Q: QuestionDoes pixel 4 supports indian network? 4G LTE

Asked 6 years ago by Chandru.

This question was asked about the related product: Google - Pixel 4 with 128GB Cell Phone (Unlocked) - Just Black

• A:Answer The device listed here is a product intended for sale in the United States. Please be advised that such devices may not have been tested or certified in India and may not operate in full compliance with local regulations and requirements. Devices intended for sale in the United States are not sold in India, so while Pixel devices function on many cellular networks, this product may be incompatible with the networks in India. Ask your mobile phone carrier if the Pixel 4 is compatible with its network and compliant with local regulations. If you need a device replacement or repair you may not be able to obtain support for a United States product if you are outside the United States. For more information feel free to visit our Google Store help center.

  Answered 6 years ago by MadebyGoogle

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Q: QuestionDo students get a discount on phone or just computers.

Asked 6 years ago by Adien.

This question was asked about the related product: Google - Pixel 4 with 64GB Cell Phone (Unlocked) - Clearly White

• A:Answer No

  Answered 5 years ago by SNEHASHIS

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Q: QuestionInterested in the dual sim functioning of the Pixel 4 and 4 XL. I understand there's a slot for one SIM card and the other is an e-SIM. How do I switch back and forth...don't want to incur intl charges daily while switching back and forth??

Asked 6 years ago by karinelle.

This question was asked about the related product: Google - Pixel 4 with 64GB Cell Phone (Unlocked) - Clearly White

• A:Answer It works like dual sim on any android phone. You can CHOOSE which SIM is chosen as "primary for data" in the data page in settings. Additionally, in the network settings, there is a section for each SIM in which there are settings like "Roaming ON/Off", and "Default for Data" and "Default for Calling" and "Default for SMS". Note: the way the dual sim works, only ONE can EVER be using data at a time even though both sims are active (assuming you have the latest version of android, on some older versions both sims cannot be active at all at the same time). And, as per the help page, when actively using one SIMs' network (eg: on a call) Data on the other SIM will be off, if i was chosen as the default for data.

  Answered 5 years ago by TjPhysicist

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Q: QuestionCan I pay monthly

Asked 6 years ago by Jeee.

This question was asked about the related product: Google - Pixel 4 with 64GB Cell Phone (Unlocked) - Clearly White

• A:Answer Yes; if you purchase this with the Best Buy Credit card and select financing option.

  Answered 6 years ago by MunshiEA

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Q: QuestionCan I use my wired headphones?

Asked 6 years ago by Jd.

• A:Answer You need either Bluetooth/wireless headphones or a USB C adaptor to make it work. No headphone port.

  Answered 5 years ago by Adiath

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Q: QuestionCan the Pixel be used on Cricket network? Am I able to put my sim card in and be good to go?

Asked 6 years ago by Jenni.

• A:Answer This is the unlocked US SKU and therefore compatible with Cricket.

  Answered 6 years ago by MadebyGoogle

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