“MY ETHERNET CABLE WILL NOT FIT INTO MY ARRIS MODEM BUT IT DOES FIT INTO MY ROUTER. I HAVE TRIED SEVERAL WAYS FOR THIS SYSTEM TO WORK BUT CAN'T . HELP”
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Try buying a different Ethernet cable, maybe one without a protective covering over the release clip if that's what your using now.
Sorry, there was a problem. Please try again later.I have an Arris surfboard SB6190. The Google provided FLAT Ethernet cable easily fits into the output of the Arris and connects to the Google Wifi Pod. There is no problem. See the picture I attached of my setup. Perhaps you should try another Ethernet cable.
Sorry, there was a problem. Please try again later.if the cable fit into your router but wont fit into the modem wont that be a cable problem? did you try both ends on the modem? if so and both dont fit than maybe its the cable itself.
Sorry, there was a problem. Please try again later.Try a different cable, they are cheap.
Sorry, there was a problem. Please try again later.I also have an Arris modem (from Charter/Spectrum). You probably have a single ethernet port running from the modem to your router. The other two ports likely the phone ports, which won't fit an ethernet cable. You'll need take ethernet cable from the back of your router and plug it into the Google Wifi access point. If you want to keep your router also, you'll need to run another ethernet cable from the extra port in the Google Wifi access point, back to the port on your router where the cable from the Arris was plugged in.
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